Grayscale is introducing a new way to engage with your candidates! The Hiring Hub gives you the ability to easily see requisitions you are assigned to as part of the hiring team in your ATS, as well as the candidates assigned to those requisitions, and even the pipeline stages the candidates are in.
Note: The Hiring Hub is only available for Greenhouse ATS and SAP SuccessFactors ATS integrations.
Getting started
To access the Hiring Hub from the desktop app, simply click Hiring Hub.
If you are using the Chrome extension, you'll see Launch Hiring Hub instead. Click this, and it will open the Hiring Hub in a new tab.
The Hiring Hub
The first thing you will see in the Hiring Hub is a list of the jobs you are assigned to in the ATS. You can search the list by job name or requisition ID, and you can filter by department.
Note: While all users with access to the Hiring Hub will see My jobs, users with Admin permissions in Grayscale will also see All jobs, which allows them to view all jobs regardless of assignment.
As you can see, the list contains several columns providing more details about the jobs. The list can be sorted by each column (aside from Automations) by clicking on the column name.
Job title
Req ID
Location
Department
Applied
Number of active candidates for the job
Automations
Shows whether or not any active automations will trigger for this job
Viewing candidates by job
Look through the list of jobs, and click on the job you want to view. You will be taken to a new screen showing a list of active candidates on that job, again with several sortable columns offering more details.
Name
Time in stage
Last Activity
Time since the last 1:1, bulk message, or automation was sent to the candidate
Applied At
Time since the candidate's last reply
Stage name
You can search the list by candidate name, and you can even filter the list by stage!
Messaging candidates
Now that you have a list of the candidates assigned to this particular job, you can view the individual candidate conversations by clicking the conversation icon to the far right of the candidate you want, or you can create a bulk message by clicking the Message all candidates button above the list.
Viewing candidate conversations
You can open the candidate conversation by clicking the conversation icon to the far right of the candidate name. It's as easy as that!
Creating a bulk message
The Hiring Hub makes it simple to create bulk messages for specific audiences!
To create a bulk message for all candidates shown in this list, you can click the Message all candidates button.
To create a bulk message for only a select few candidates shown in this list, just check the checkbox next to each of them, then click the Message (x) candidates button.
Once you've selected the audience and clicked the Message candidates button, a bulk message panel will appear with the chosen audience already selected for you. Just add the message itself, schedule the message to be sent, and you're done!
That's it! Below are a few resources to help you take your messaging to the next level.
Helpful Tips & Resources 😎
Additional questions? Chat with us below! We'd love to hear from you.