Grayscale now allows you to continue your engagement even after the candidate has been hired. This synchronizes with your employee module in SAP, and is a great way of improving communications, increasing employee satisfaction, reducing overhead, and managing groups!
New Roles
We have created two new roles for Grayscale for Employees, Employee Admin and Superadmin.
Employee Admin – User has access to view and message employees only. User does not have access to candidates, or the ability to adjust company settings in Grayscale, manage team members, etc... (This is similar to the "recruiter" role in Grayscale Recruiting)
Superadmin – User has access to both candidates and employees. User also has the ability to adjust company settings in Grayscale, add team members, etc... (This is similar to the "admin" role in Grayscale Recruiting)
Getting Started
Employee Hub
Once you have added Grayscale for Employees to your Grayscale account, you can click Employee Hub on the left to open up a list showing all the employees in your organization.
In the Employee Hub, you can filter the employees by Job Title, Department, Division, or Location, or you can search for specific employees by name.
You can even save filter settings as "Segments" by specifying the filter selections, then clicking the Save Segment link. You can then use the Choose Segment button to select that saved segment.
The Employee Hub list with display:
Name
Job Title
Department
Division
Active Tasks
Pulls the employee's active tasks from SAP
Click this link to view a list of the tasks
Location
Conversation icon
You can use the Message All Employees button send a bulk message to all employees, or you can select the checkbox next to multiple specific employees to send a bulk message to those selected. You can also click the conversation icon on the right of the list to message a specific new hire individually.
For more information on the Employee Hub, be sure to check out Grayscale for Employees: Employee Hub!
Bulk Messaging
A bulk message is a one-time message that you can send to multiple employees at the same time. You can customize the list of recipients to make sure it only goes to your intended audience!
Open the bulk messages page by clicking on Bulk Messages from the left side navigation menu.
From here, you can view bulk messages, filter the list by creator, status, or 'Send At' (time sent/scheduled to be sent), and create new bulk messages.
To create a new Bulk Message, see Getting Started with Employee Bulk Messages for step-by-step instructions 🚀
Automations
An automation is an automated message that remains active, and will send a message to employees when they meet the conditions specified in the automation's settings. This is great for sending a message on an employee's birthday or work anniversary, or even sending a reminder to employees who have unfinished tasks that are due!
Head over to Automations by selecting it from the left-side navigation or directly from the home screen. From here you can view active automations, or create a new automation.
What is an Automation?
An automation is made up of 3 key components:
Audience conditions – defines which employees an automation can operate on
The sending criteria – this is the date or event that will trigger your automation
The message(s) – craft your messages to your intended audience once all the criteria has been met
Types of Employee Automations
All Task Owners
Task Assigned
Task Due Date
All Employees
Specific Date
Milestone
Segment
Specific Date
Milestone
Ready to setup some employee automations? Head over to Getting Started with Employee Automations!
In short, the Employee Module makes it super easy for your HR team users to stay in touch with employees. With tools like Bulk Messages and Automations, you can quickly send out important info, keep track of progress, and make sure everyone gets the information/notifications they need, when they need them.
Have questions? Chat with us below!