Trying to figure out what all is possible in the Inbox? Look no further!
Inbox Features
Change your Inbox view
Mark messages as Unread
Edit conversation followers
Inbox Views
By default, you'll be presented with My Inbox but you can change your inbox view by clicking on My Inbox. You can switch to any of the below options:
Assigned to me – Only conversations with candidates that are assigned to me
Unread – Unread conversations I'm following
Unassigned – Only conversations that have not been assigned
All – All open conversations for the organization
Awaiting response – All open conversations awaiting response
Archived – Conversations that are no longer active
Blocked – Conversations that have been blocked by you or your team
Mark Messages as Unread
To mark a message as Unread, click the three vertical dots in the upper right-hand corner next to the Follow/Unfollow button then click MARK UNREAD.
Edit Conversation Followers
To make adjustments to the conversations Followers, click the three vertical dots in the upper right-hand corner next to the Follow/Unfollow button then click VIEW DETAILS. Now, simply add or remove your teammates to or from this conversation.
Having multiple followers is super helpful, especially if you're going to be out of office and want to make sure someone is notified that this candidate has responded.
Ready to check out all the 1:1 Messaging Features?
Have questions? Feel free to chat us below!