Welcome to Grayscale! We're pumped to be working with you. 🎉 Below we've outlined some helpful resources and tips to get started...
Let's Get Started 🤓
Step 1 – Welcome Email
Check your inbox for a welcome email from Grayscale to set up your username/password.
Be sure to check your Junk/Spam folders just in case! Our welcome emails always come from hello@gograyscale.com.
Still can't find it? Click on the chat bubble below to get in touch with our Support team.
Step 2 – Download the Browser Extension
Download the browser extension to start messaging candidates from your ATS and job boards.
Supported Browsers:
Google Chrome | Activating your Chrome Extension in Google Chrome
Microsoft Edge | Activating your Chrome Extension in Microsoft Edge
Step 3 – Download the Mobile App
Download the mobile app to take conversations on the go.
Please note: The mobile app currently does not support SSO, or Single Sign-On.
For SSO Users
If you'd like to take Grayscale on the go, check out our article on Using SSO On Your Mobile Device.
Step 4 – Account Setup
Get your account set up and start testing some of the more advanced functionality.
To Get Started
Turn on Notifications so you don't miss a thing. We offer desktop, email, and push notifications.
Start saving templates for quick communication with candidates.
Send your first bulk message to a group of candidates.
Set up your first automation to create a high touch candidate experience
That's it! Below are a few resources to help you take your messaging to the next level.
Helpful Tips & Resources 😎
FAQs 💡
Additional questions? Chat with us below! We'd love to hear from you.