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Getting Started Guide
Getting Started Guide

Here's everything you need to know to get started with Grayscale

Sam Abello avatar
Written by Sam Abello
Updated this week

Welcome to Grayscale! We're pumped to be working with you 🎉 Below we've outlined some helpful resources and tips to get started.

Let's Get Started 🤓

Step 1 – Welcome Email

Check your inbox for a welcome email from Grayscale to set up your login credentials.

  • Be sure to check your Junk/Spam folders just in case! Our welcome emails always come from hello@gograyscale.com.

Still can't find it? Click on the chat bubble below to get in touch with our Support team.


Step 2 – Download the Browser Extension

Download the browser extension to start messaging candidates from your ATS and job boards.

Supported Browsers:


Step 3 – Download the Mobile App

Download the mobile app to take conversations on the go.

Please note: The mobile app currently does not support SSO, or Single Sign-On.

For SSO Users

If you'd like to take Grayscale on the go, check out our article on Using SSO On Your Mobile Device.


Step 4 – Account Setup

Get your account set up and start testing some of the more advanced functionality.

To Get Started

  1. Turn on Notifications so you don't miss a thing. We offer desktop, email, and push notifications

  2. Start saving templates for quick communication

  3. Send your first bulk message

  4. Set up your first automation to create a high touch experience

That's it! Below are a few resources to help you take your messaging to the next level.


Helpful Tips & Resources 😎

FAQs 💡


Additional questions? Chat with us below! We'd love to hear from you.

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