We're making some changes to WhatsApp messaging that make Meta's (the company that owns WhatsApp) messaging process more transparent. Additionally, by adding a bit more structure on our end, we can help improve your rate of getting those messages delivered!

Be sure to also check out our article on WhatsApp templates, and our collection of sample templates!

WhatsApp requires the use of a template when sending messages to candidates for the first time, or to follow up on conversations where the candidate has not responded for 24 hours or more.

These templates can take up to 48 hours to be approved, so it's best to create them well before you need to use them!

Sending a message with WhatsApp

Our new UI makes it easy to see when a conversation is cold! It even guides you through selecting templates pre-approved for use on cold conversations!

Have questions? Chat with us below!