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Getting Started: The Grayscale Browser Extension
Getting Started: The Grayscale Browser Extension

How to get started using the new browser extension

Sam Abello avatar
Written by Sam Abello
Updated this week

Our browser extension is a version of our website that sits on top of your ATS – making communicating with your candidates even easier! Don't worry, you'll have access to all the same things in the extension as you do with the Desktop App 🎉

Getting Started

To get started, select the web browser you typically use. If you tend to use any combination of these browsers, be sure to download Grayscale in all of them so you never skip a beat!

  1. Download the Grayscale Browser Extension here

  2. Enable the extension in Google Chrome or Microsoft Edge (or both!)

  3. Pin it to your toolbar

  4. Start texting 🚀


Setup Guide: Google Chrome


How to Enable

  1. Click the 3 vertical dots to open the Chrome menu

  2. Go to Extensions

  3. Click on Manage Extensions

  4. On the extensions page, find "Grayscale"

  5. Click the toggle to enable the extension if not already enabled


Pin the Extension

Now that the extension has been enabled, follow these next steps to pin it to the extensions tray:

  1. Left-click the puzzle-piece icon in the extensions tray to open a list of your active extensions

  2. Left-click the Pin icon to pin the extension so that it shows up in the extensions tray


Change the Side Panel Location

If you'd rather your Grayscale extension live on the left side of your window, instead of the right, you can update your settings by following these steps:

  1. Click the 3 dots to open Chrome's menu

  2. Click on Settings

  3. Click on Appearance (on the left side)

  4. Find the Side panel section, and make your selection!


Setup Guide: Microsoft Edge


How to Enable

  1. Click the 3 horizontal dots to open the menu

  2. Click on Extensions

  3. Click Manage Extensions

  4. On the extensions page, find "Grayscale"

  5. Click the toggle to enable the extension if not already enabled


Pin the Extension

Now that the extension has been enabled, follow these next steps to display it in the extensions tray:

  1. Left-click the puzzle-piece icon in the extensions tray to open a list of your active extensions

  2. Left-click the Show in toolbar icon to display the extension in the extensions tray


AllowListing


Depending on your organization's security protocols, you may need to reach out to your IT department to have the browser extension and/or the Grayscale domains AllowListed.

Grayscale Browser Extension

Grayscale Domains

  • *.gograyscale.com

  • grayscaleapp.com

  • grayscale-1719f010575f.intercom-mail.com


If your Grayscale extension is giving you a hard time, check out My Grayscale extension isn't working. What should I do to fix it?


Still having trouble? Chat with us below!

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