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All About the Grayscale Extension
All About the Grayscale Extension
Doug Taylor avatar
Written by Doug Taylor
Updated this week

Key Features of the Browser Extension

  • Person-detection for integrated ATS's

    • Jump to person option

  • Better scraping

    • More accurate than ever when pulling information from the candidate profile you are viewing!

  • Resizable side panel

    • No more having to open Grayscale in another tab to have a better view of Reports or other pages that were too large to display properly!

  • Persists even when changing tabs

    • Even if you change tabs, the extension will stay open and right there with you, preventing you from losing your place or losing the message you were in the middle of typing!

  • And more 🚀

Head over to Getting Started: The Grayscale Browser Extension for the step-by-step instructions on how to enable the new browser extension.


Let's get started!

Grayscale 'g' in the way? You can move it!

The Grayscale 'g' can now be moved up or down on the page. It will even remember its position if you close and reopen the page!

Simply click and hold on the handle (the 6 dots under the 'g'), and slide the tab to the desired position on the side of the page, and release!


Opening & Closing the extension

There are now a few different ways to open and close the extension.

To open:

  • Left-click the Grayscale 'g' on the side of the page, OR

  • Left-click the Grayscale icon in the extension tray of your browser, OR

  • Right-click anywhere on the webpage, and left-click "Open Grayscale" from the context menu that pops up

To close:

  • Left-click the 'X' in the top-right corner of the extension panel, OR

  • Left-click the "Close side panel" icon in the extension tray of your browser

While you can open the extension by clicking the Grayscale 'g' on the side of the page, clicking that tab again will not close the side panel.


The side panel

The biggest change in the new extension is that it now opens as a side panel of your browser, rather than an overlay of the current webpage.

As a side panel, it can be resized by clicking and dragging the edge of the panel. This eliminates the need to open Grayscale in a separate tab to have a better view of Reports, the Talent Pool, Hiring Hub, etc...!

Another benefit of the side panel, is that it stays open even if you change tabs! Writing a message to a candidate, but need to grab information from another page in your ATS or even from an email? Not a problem! Since the side panel stays open, you won't lose your place!

Want to have the side panel open on the left side of the page instead of the right? If you are using Google Chrome, you can follow the steps in this article to make that happen!

Unfortunately, Microsoft Edge does not allow the side panel to be moved, so this only applies to those using Google Chrome.


Detecting candidate profiles

With an ATS Integration

Our browser extension can detect when you are on a candidate's profile in your ATS and will open directly to that candidate's conversation

Without an ATS Integration

If you're using Grayscale without an ATS integration, our browser extension can still detect when you're on a candidate's profile in your ATS and will open directly to that candidate's conversation or will prompt you to add the candidate to Grayscale if you haven't started a conversation with them yet.

Jump to person

The Grayscale extension can detect when you open a candidate profile in your ATS, and will give you the option to jump to that person in Grayscale without having to close and reopen the side panel! You can even opt to have it always automatically jump to the person by enabling the "Don't ask again" toggle.

If you have previously enabled the "Don't ask again" toggle, but would like to change back to Grayscale asking each time, you can clear your browser's cookies and cache to reset this.


Enabling the Browser Extension

Head over to Getting Started: The Grayscale Browser Extension for the step-by-step instructions on how to enable the new browser extension.


That's a wrap!

We are so excited for you to experience the new extension! We looked at all the feedback and suggestions we have received, what worked well, what didn't work well, etc. in order to make this new experience as efficient and easy-to-use as possible!

Happy texting! 🚀


Have questions? Chat us below!

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