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Nudges: Automations
Nudges: Automations

Adding or canceling nudges in Automations

Sam Abello avatar
Written by Sam Abello
Updated over a week ago

Adding a Nudge in an Automation

Adding a Nudge to an automation is just as quick and easy as adding one to a bulk message. Follow the steps below to get started!

  1. Craft your message body

  2. Under Follow-up (if unresponsive) click + Add nudge

  3. Add up to 3 nudges and you're good-to-go!


Canceling Nudges in Automations

There are two ways to remove nudges from an Automation:

  1. Edit the Automation

    1. From the Automation dashboard, click on the three vertical dots to the right of the automation

    2. Click Edit

    3. Remove all nudges

    4. Click Save

  2. From the Automation dashboard

    1. Click on the down arrow to reveal the automation's details

    2. Click Cancel Nudges

    3. Confirm that you want to cancel and click Cancel Nudges again

You're all set! Your automation will no longer send any nudges 🎉


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