Great question! Your account sits on a bank of phone numbers. On our end, we try to match the candidate's area code to one of the numbers in your bank so that it looks like a personalized, local outreach.

Not exactly. The number is tied to the candidate. We like to say that once you text a candidate, that phone number becomes “sticky” and anyone who texts them will receive correspondence from that same number.

Not to worry! All messages to that candidate will still come from the same number😉 Anytime someone else texts a candidate, their messages will appear in teal, and yours will be in purple to help differentiate within Grayscale.