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How to Update a Candidate's Phone Number

Need to change a candidate's phone number in Grayscale? Let us walk you through just how to do that.

Sam Abello avatar
Written by Sam Abello
Updated over 10 months ago

If you've started chatting with a candidate and they've since changed their phone number, you'll definitely want to make sure their information gets updated in Grayscale.

Changing a phone number in Grayscale is a little quirky – updating the number within your ATS doesn't automatically trigger a change in Grayscale but not to worry, there are a few ways to go about changing it!


Follow the links below to get started:


Questions? Feel free to chat with us to discuss further.

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