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Greenhouse Country Code Configuration
Sam Abello avatar
Written by Sam Abello
Updated over a month ago

How to configure a Country Code field in Greenhouse ATS to support hiring across multiple countries.

Creating a Custom Candidate Field

  1. Navigate to the Configure page by clicking on the settings icon in the upper right-hand corner

  2. Click on Custom Options from the menu, then click Candidates

  3. Click Add field

  4. Fill out the details of your new custom field:

    1. Field name – Country Code Prefix

    2. Description(Optional)

    3. Field type – Single select

    4. Options – enter the country codes needed including the "+" in front; i.e.:

      1. +1

      2. +27

      3. +44

      4. +49

      5. etc

    5. Click Save


    It should look something like this:

  5. After saving, scroll down to the bottom and store the Field key – we'll need this value to map the country codes

Creating a Custom Application Question

  1. Next, find a job that you want to add the custom application question to (we'll be applying the new question to all applicable job posts later)

  2. Click on Job Posts from the menu on the left then click on the pencil icon to edit the post

  3. Scroll down to the Custom application questions section and click Add custom question

  4. Fill out the details of the new custom question:

    1. Question – What is your country prefix?

    2. Description(Optional) Complete list of country prefixes

    3. Answers – Link answers to custom field on candidate's profile

    4. Custom Field – Country Code Prefix (the name of the custom candidate field we created earlier)

    5. ☑️ Required – We recommend setting this as a required field

  5. Click Save on the job post edits

  6. Now, head over to the Jobs tab > select all jobs then click on Bulk actions

    1. From the Bulk actions options, select Edit external job posts

  7. Select the Custom Options tab at the top

  8. Find the Country Prefix question we created earlier and click on the 3 horizontal dots on the far right. Select Make Required for All Job Posts.

    ​​

    1. You should now see "Included in" reflect the change

  9. Click Save and Exit at the bottom. Greenhouse will confirm the changes with this Saving in Progress popup

  10. You're all set! You'll see your new question on your external job posts like in this example:


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