# Grayscale Help Center

> Howdy 👋 How can we help you today?

## Português do Brasil

### Visão Geral do Grayscale

- [Pesquisas por Grayscale 🤓](https://help.gograyscale.com/pt-BR/articles/4305117-pesquisas-por-grayscale.md): Faça pesquisas com seus candidatos e acompanhe o NPS dos candidatos.

### Começando

- [Guia de Introdução](https://help.gograyscale.com/pt-BR/articles/4641471-guia-de-introducao.md): Aqui está tudo o que você precisa saber para começar a usar o Grayscale
- [Faça o Download da Extensão do Navegador Grayscale](https://help.gograyscale.com/pt-BR/articles/9791174-faca-o-download-da-extensao-do-navegador-grayscale.md): Faça o download da extensão para o Chrome hoje mesmo!
- [Tudo Sobre a Extensão Grayscale](https://help.gograyscale.com/pt-BR/articles/9450142-tudo-sobre-a-extensao-grayscale.md): Explicação das alterações na extensão do navegador
- [Primeiros Passos: A Extensão do Navegador Grayscale](https://help.gograyscale.com/pt-BR/articles/9467476-primeiros-passos-a-extensao-do-navegador-grayscale.md): Como começar a usar a nova extensão do navegador
- [Como Usar a Extensão do Navegador](https://help.gograyscale.com/pt-BR/articles/5803450-como-usar-a-extensao-do-navegador.md)
- [Como faço para mover a extensão?](https://help.gograyscale.com/pt-BR/articles/9483089-como-faco-para-mover-a-extensao.md): Instruções sobre como reposicionar a extensão Grayscale no lado esquerdo da página no Google Chrome
- [Minha extensão Grayscale não está funcionando. O que devo fazer para consertá-lo?](https://help.gograyscale.com/pt-BR/articles/4529502-minha-extensao-grayscale-nao-esta-funcionando-o-que-devo-fazer-para-conserta-lo.md): Está tendo problemas com a extensão Grayscale Browser? Experimente estas dicas úteis.
- [Ativação da extensão do navegador no Google Chrome](https://help.gograyscale.com/pt-BR/articles/3069025-ativacao-da-extensao-do-navegador-no-google-chrome.md): Um guia passo a passo para a configuração de nossa prática extensão do navegador
- [Ativação de sua Extensão de Navegador no Microsoft Edge](https://help.gograyscale.com/pt-BR/articles/5803181-ativacao-de-sua-extensao-de-navegador-no-microsoft-edge.md): Um guia passo a passo para configurar nossa prática extensão de navegador no Microsoft Edge
- [Ativação de sua extensão do Chrome no Brave](https://help.gograyscale.com/pt-BR/articles/6272571-ativacao-de-sua-extensao-do-chrome-no-brave.md): Um guia passo a passo para configurar nossa prática extensão para o Chrome
- [Como Acessar a Extensão do Chrome no Modo de Navegação Anônima](https://help.gograyscale.com/pt-BR/articles/3187910-como-acessar-a-extensao-do-chrome-no-modo-de-navegacao-anonima.md): Se você usa o modo de navegação anônima em seu navegador, essa configuração é para você.
- [A extensão do navegador não abre](https://help.gograyscale.com/pt-BR/articles/9892324-a-extensao-do-navegador-nao-abre.md): Não consegue abrir a extensão do navegador? Este artigo vai ajudar!
- [Como atualizar manualmente a extensão do navegador](https://help.gograyscale.com/pt-BR/articles/9590806-como-atualizar-manualmente-a-extensao-do-navegador.md): Instruções sobre como atualizar manualmente a extensão do navegador
- [Não consigo fazer login na extensão do Chrome](https://help.gograyscale.com/pt-BR/articles/8032568-nao-consigo-fazer-login-na-extensao-do-chrome.md): Etapas rápidas para resolver os problemas de login mais comuns
- [Guia do usuário: Visão geral da extensão do Chrome e do painel](https://help.gograyscale.com/pt-BR/articles/6680111-guia-do-usuario-visao-geral-da-extensao-do-chrome-e-do-painel.md)
- [Guia do usuário: Configurações, notificações e modelos](https://help.gograyscale.com/pt-BR/articles/6680151-guia-do-usuario-configuracoes-notificacoes-e-modelos.md)
- [Guia do usuário: Caixa de Entrada e Mensagens 1:1](https://help.gograyscale.com/pt-BR/articles/6680273-guia-do-usuario-caixa-de-entrada-e-mensagens-1-1.md)
- [Guia do Usuário: Mensagens em Massa](https://help.gograyscale.com/pt-BR/articles/6680305-guia-do-usuario-mensagens-em-massa.md)
- [Guia do usuário: Automações](https://help.gograyscale.com/pt-BR/articles/6680461-guia-do-usuario-automacoes.md)
- [Guia do usuário: Relatórios](https://help.gograyscale.com/pt-BR/articles/6676374-guia-do-usuario-relatorios.md)
- [Guia do usuário: A Central de Ajuda](https://help.gograyscale.com/pt-BR/articles/6680407-guia-do-usuario-a-central-de-ajuda.md)
- [Guia do administrador: Funções somente para administradores](https://help.gograyscale.com/pt-BR/articles/6676237-guia-do-administrador-funcoes-somente-para-administradores.md): Visão geral das funções somente de administrador em Grayscale e Automações
- [5 Práticas Recomendadas para Enviar Mensagens de Texto aos Candidatos](https://help.gograyscale.com/pt-BR/articles/3116351-5-praticas-recomendadas-para-enviar-mensagens-de-texto-aos-candidatos.md): Algumas dicas para ajudar a aumentar sua taxa de resposta e proporcionar a melhor experiência possível ao candidato
- [\[VÍDEO\] Como maximizar a taxa de resposta ao entrar em contato com os candidatos a frio](https://help.gograyscale.com/pt-BR/articles/4058980-video-como-maximizar-a-taxa-de-resposta-ao-entrar-em-contato-com-os-candidatos-a-frio.md): Confira estas 5 regras para entrar em contato com os candidatos que estão no frio
- [Como usar a filtragem de tags ao enviar Mensagens em Massa e Automações](https://help.gograyscale.com/pt-BR/articles/5680755-como-usar-a-filtragem-de-tags-ao-enviar-mensagens-em-massa-e-automacoes.md): Filtragem de tags ao enviar Mensagens em Massa e Automações
- [Práticas Recomendadas para Lidar com Opt-in e Opt-out nos EUA](https://help.gograyscale.com/pt-BR/articles/4999455-praticas-recomendadas-para-lidar-com-opt-in-e-opt-out-nos-eua.md): Tudo o que você precisa saber sobre opt-in e opt-out de candidatos
- [Guia do Recrutador para Conformidade com a TCPA](https://help.gograyscale.com/pt-BR/articles/3221008-guia-do-recrutador-para-conformidade-com-a-tcpa.md): O que a legislação dos EUA tem a dizer sobre mensagens de texto com candidatos
- [Como Funciona a Filtragem de Mensagens?](https://help.gograyscale.com/pt-BR/articles/8322869-como-funciona-a-filtragem-de-mensagens.md): Este guia discute a filtragem de SMS que pode afetar a entrega de suas mensagens SMS em Grayscale.

### Integrações

- [Configuração do pipeline do SAP SuccessFactors](https://help.gograyscale.com/pt-BR/articles/7173315-configuracao-do-pipeline-do-sap-successfactors.md): Os administradores agora podem escolher quais estágios de trabalho do SAP SuccessFactors aparecem em Mensagens em Massa e Automações.
- [Instruções de Integração do SAP SuccessFactors – Módulo de Recrutamento](https://help.gograyscale.com/pt-BR/articles/9358802-instrucoes-de-integracao-do-sap-successfactors-modulo-de-recrutamento.md)
- [Tudo Sobre Campos Personalizados](https://help.gograyscale.com/pt-BR/articles/8548797-tudo-sobre-campos-personalizados.md): Este artigo explica como configurar e usar campos personalizados em automações
- [Mapeamento de campos personalizados - SuccessFactors](https://help.gograyscale.com/pt-BR/articles/8548799-mapeamento-de-campos-personalizados-successfactors.md): Este artigo fornece um guia sobre como mapear campos personalizados para o SAP SuccessFactors
- [Estou no Greenhouse - preciso fazer alguma coisa para ativar os lembretes automáticos de entrevistas?](https://help.gograyscale.com/pt-BR/articles/4720553-estou-no-greenhouse-preciso-fazer-alguma-coisa-para-ativar-os-lembretes-automaticos-de-entrevistas.md): Etapas a serem seguidas pelos clientes do Greenhouse para ativar os lembretes de entrevistas.
- [Como Ativar uma Integração do Greenhouse](https://help.gograyscale.com/pt-BR/articles/3069878-como-ativar-uma-integracao-do-greenhouse.md): Guia passo a passo para ativar uma integração do Greenhouse ATS & CRM
- [Gerenciamento de consentimento de SMS - Greenhouse ATS](https://help.gograyscale.com/pt-BR/articles/8653363-gerenciamento-de-consentimento-de-sms-greenhouse-ats.md): Um guia passo a passo sobre como habilitar a coleta de consentimento por SMS no Greenhouse
- [Como ativar uma integração o Lever](https://help.gograyscale.com/pt-BR/articles/3690627-como-ativar-uma-integracao-o-lever.md): Um guia passo a passo para configurar sua integração com o Lever
- [Estou no Lever - preciso fazer alguma coisa para ativar os lembretes automáticos de entrevistas?](https://help.gograyscale.com/pt-BR/articles/4720577-estou-no-lever-preciso-fazer-alguma-coisa-para-ativar-os-lembretes-automaticos-de-entrevistas.md): Etapas a serem seguidas pelos clientes da Lever para ativar os lembretes de entrevistas.
- [Como automatizar o processo de opt-in no Lever](https://help.gograyscale.com/pt-BR/articles/7980844-como-automatizar-o-processo-de-opt-in-no-lever.md): Está procurando uma maneira de automatizar seu processo de opt-in do 10DLC no Lever?
- [Escopo de trabalho - Workday ATS](https://help.gograyscale.com/pt-BR/articles/9134624-escopo-de-trabalho-workday-ats.md)
- [Workday ATS - Permissões de integração](https://help.gograyscale.com/pt-BR/articles/9134299-workday-ats-permissoes-de-integracao.md)
- [Workday ATS - Gerenciamento de consentimento de SMS](https://help.gograyscale.com/pt-BR/articles/9134409-workday-ats-gerenciamento-de-consentimento-de-sms.md)
- [Workday ATS - Relatório personalizado de integração para etapas de fluxo de trabalho](https://help.gograyscale.com/pt-BR/articles/9134465-workday-ats-relatorio-personalizado-de-integracao-para-etapas-de-fluxo-de-trabalho.md)
- [Workday ATS - Habilitar assinatura de dados em tempo real](https://help.gograyscale.com/pt-BR/articles/9134532-workday-ats-habilitar-assinatura-de-dados-em-tempo-real.md)

### Canais de Mensagens

- [Diretório de códigos de erro](https://help.gograyscale.com/pt-BR/articles/8312764-diretorio-de-codigos-de-erro.md): As mensagens não estão sendo entregues? Confira os erros mais comuns e como solucioná-los.
- [Exemplos de perguntas de consentimento por SMS](https://help.gograyscale.com/pt-BR/articles/9134480-exemplos-de-perguntas-de-consentimento-por-sms.md): Inspiração para perguntas de opt-in ✨
- [Registro A2P 10DLC dos Estados Unidos](https://help.gograyscale.com/pt-BR/articles/6782088-registro-a2p-10dlc-dos-estados-unidos.md): Uma breve visão geral do processo de registro do 10DLC
- [Registro de marca e o 10DLC](https://help.gograyscale.com/pt-BR/articles/6760072-registro-de-marca-e-o-10dlc.md): Práticas recomendadas e recursos para obter o registro da sua marca.
- [Categorias de Mensagens Proibidas nos EUA e no Canadá](https://help.gograyscale.com/pt-BR/articles/7925068-categorias-de-mensagens-proibidas-nos-eua-e-no-canada.md): Estes tópicos não são permitidos ao enviar mensagens de texto nos EUA e no Canadá
- [Como evitar que suas mensagens Grayscale sejam filtradas ou bloqueadas ao enviar links](https://help.gograyscale.com/pt-BR/articles/6454974-como-evitar-que-suas-mensagens-grayscale-sejam-filtradas-ou-bloqueadas-ao-enviar-links.md): Filtragem de mensagens e como evitar violações de operadora ao enviar links
- [O que você precisa saber sobre a conformidade de opt-in de SMS](https://help.gograyscale.com/pt-BR/articles/6766467-o-que-voce-precisa-saber-sobre-a-conformidade-de-opt-in-de-sms.md): Recursos e práticas recomendadas para a ativação de SMS
- [Primeiros passos com o WhatsApp](https://help.gograyscale.com/pt-BR/articles/9714525-primeiros-passos-com-o-whatsapp.md): Enviar mensagens em Grayscale usando o WhatsApp
- [Configuração do WhatsApp](https://help.gograyscale.com/pt-BR/articles/8639232-configuracao-do-whatsapp.md): Como solicitar a integração com o WhatsApp e como configurá-la
- [Envio de mensagens com o WhatsApp](https://help.gograyscale.com/pt-BR/articles/8573023-envio-de-mensagens-com-o-whatsapp.md)

### Grayscale para Recrutamento

- [Incremente seu Processo com Automações ⚡️](https://help.gograyscale.com/pt-BR/articles/3690614-incremente-seu-processo-com-automacoes.md): Automações de tarefas repetitivas e criação de uma experiência de alto contato com o candidato em escala
- [Guia de Inspiração de Modelos](https://help.gograyscale.com/pt-BR/articles/6830851-guia-de-inspiracao-de-modelos.md): Modelos sugeridos para diferentes pontos de contato ao longo da jornada do candidato.
- [10 modelos de mensagens de texto indispensáveis para seu processo de contratação](https://help.gograyscale.com/pt-BR/articles/3281543-10-modelos-de-mensagens-de-texto-indispensaveis-para-seu-processo-de-contratacao.md): Precisa de inspiração para enviar mensagens de texto?Confira estes modelos úteis de mensagens de texto para ajudar a dar asas à criatividade.
- [Tudo Sobre Lembretes](https://help.gograyscale.com/pt-BR/articles/4036915-tudo-sobre-lembretes.md): Configurando lembretes automáticos para “cutucar” gentilmente seus candidatos para que respondam.
- [Usando Snippets](https://help.gograyscale.com/pt-BR/articles/5745222-usando-snippets.md): Melhore seus templates, automações e muito mais com Snippets
- [Primeiros Passos com a Caixa de Entrada](https://help.gograyscale.com/pt-BR/articles/6661389-primeiros-passos-com-a-caixa-de-entrada.md): Confira o que é possível fazer em sua Caixa de Entrada Grayscale
- [Recursos de Mensagens 1:1](https://help.gograyscale.com/pt-BR/articles/8435272-recursos-de-mensagens-1-1.md): Navegando pelos recursos de conversação
- [Lembretes: Mensagens 1:1](https://help.gograyscale.com/pt-BR/articles/8436668-lembretes-mensagens-1-1.md): Adição ou cancelamento de lembretes em mensagens 1:1.
- [Como atualizar o número de telefone de um candidato](https://help.gograyscale.com/pt-BR/articles/6840495-como-atualizar-o-numero-de-telefone-de-um-candidato.md): Precisa alterar o número de telefone de um candidato em Grayscale?Vamos orientá-lo sobre como fazer isso.
- [Atualização do Número de Telefone de um Candidato - Adicionado Manualmente](https://help.gograyscale.com/pt-BR/articles/8421298-atualizacao-do-numero-de-telefone-de-um-candidato-adicionado-manualmente.md): Precisa alterar o número de telefone de um candidato em Grayscale? Vamos orientá-lo sobre como fazer isso.
- [Atualização do número de telefone de um candidato - ATS integrado](https://help.gograyscale.com/pt-BR/articles/8421247-atualizacao-do-numero-de-telefone-de-um-candidato-ats-integrado.md): Precisa alterar o número de telefone de um candidato em Grayscale? Vamos orientá-lo sobre como fazer isso.
- [Começando com Mensagens em Massa para Recrutamento](https://help.gograyscale.com/pt-BR/articles/5162461-comecando-com-mensagens-em-massa-para-recrutamento.md): O básico de Mensagens em Massa + Lembretes para Recrutamento
- [Apresentando a guia Execuções para Mensagens em Massa ✨.](https://help.gograyscale.com/pt-BR/articles/9675468-apresentando-a-guia-execucoes-para-mensagens-em-massa.md): Descrição do recurso da guia Execuções para mensagens em massa
- [Práticas Recomendadas para Mensagens em Massa](https://help.gograyscale.com/pt-BR/articles/3116344-praticas-recomendadas-para-mensagens-em-massa.md): Este artigo explica algumas práticas recomendadas sobre Mensagens em Massa em Grayscale
- [Mensagens em Massa com o WhatsApp](https://help.gograyscale.com/pt-BR/articles/8639150-mensagens-em-massa-com-o-whatsapp.md): Detalhes sobre o envio de mensagens em massa pelo WhatsApp
- [Lembretes: Mensagens em Massa](https://help.gograyscale.com/pt-BR/articles/8436682-lembretes-mensagens-em-massa.md): Adição ou cancelamento de lembretes em mensagens em massa.
- [Primeiros Passos com o Grayscale Automações de Recrutamento](https://help.gograyscale.com/pt-BR/articles/4690248-primeiros-passos-com-o-grayscale-automacoes-de-recrutamento.md): Automatize pontos de contato como agendamento de entrevistas, envio de avisos, coleta de comentários de candidatos e muito mais.
- [Configurando Avisos Automáticos de Entrevista & Acompanhamentos](https://help.gograyscale.com/pt-BR/articles/4720347-configurando-avisos-automaticos-de-entrevista-acompanhamentos.md): Siga este guia passo a passo para começar
- [Roteamento de Respostas de Automações](https://help.gograyscale.com/pt-BR/articles/8058243-roteamento-de-respostas-de-automacoes.md): Adicione seguidores dinâmicos às suas Automações - Para usuários do Greenhouse e do SAP SuccessFactors.
- [Automações de envio com o WhatsApp](https://help.gograyscale.com/pt-BR/articles/9730606-automacoes-de-envio-com-o-whatsapp.md): Detalhes sobre o envio de automações via WhatsApp
- [Apresentando a guia Execuções para Automações ✨.](https://help.gograyscale.com/pt-BR/articles/9670927-apresentando-a-guia-execucoes-para-automacoes.md): Descrição do recurso da guia Execuções para Automações
- [Compreensão de seus Relatórios de Automações](https://help.gograyscale.com/pt-BR/articles/6364596-compreensao-de-seus-relatorios-de-automacoes.md): O que são execuções de automações, exatamente?
- [Lembretes: Automações](https://help.gograyscale.com/pt-BR/articles/8436706-lembretes-automacoes.md): Adição ou cancelamento de lembretes em Automações
- [Apresentando a Central de Contratações✨](https://help.gograyscale.com/pt-BR/articles/8340829-apresentando-a-central-de-contratacoes.md)
- [Como adicionar candidatos a listas](https://help.gograyscale.com/pt-BR/articles/3294485-como-adicionar-candidatos-a-listas.md): Instruções sobre como adicionar candidatos a uma lista
- [Como remover um candidato de uma lista](https://help.gograyscale.com/pt-BR/articles/5831627-como-remover-um-candidato-de-uma-lista.md): Remover um candidato de uma lista
- [Como adicionar candidatos por meio de upload de arquivo CSV](https://help.gograyscale.com/pt-BR/articles/3281607-como-adicionar-candidatos-por-meio-de-upload-de-arquivo-csv.md): Deseja adicionar candidatos à sua conta Grayscale em massa?Este artigo é para você.
- [Está tendo problemas para fazer upload de um CSV? Leia mais.](https://help.gograyscale.com/pt-BR/articles/3812644-esta-tendo-problemas-para-fazer-upload-de-um-csv-leia-mais.md): Confira estas etapas de solução de problemas para fazer upload de um CSV
- [Primeiros passos com o agendamento](https://help.gograyscale.com/pt-BR/articles/7475442-primeiros-passos-com-o-agendamento.md): O autoagendamento do Grayscale facilita ainda mais a realização de mais entrevistas em seu calendário.
- [Agendamento: Como Integrar seu Calendário](https://help.gograyscale.com/pt-BR/articles/8345198-agendamento-como-integrar-seu-calendario.md): Três etapas fáceis para integrar seu calendário.
- [Agendamento: Configuração de calendário](https://help.gograyscale.com/pt-BR/articles/8349289-agendamento-configuracao-de-calendario.md): Suas configurações e integrações do Calendar
- [Agendamento: Tipos de eventos](https://help.gograyscale.com/pt-BR/articles/8345374-agendamento-tipos-de-eventos.md): O autoagendamento do Grayscale facilita ainda mais a realização de mais entrevistas em seu calendário.
- [Agendamento: Enviar links de agendamento para os candidatos](https://help.gograyscale.com/pt-BR/articles/8349528-agendamento-enviar-links-de-agendamento-para-os-candidatos.md): O autoagendamento do Grayscale facilita ainda mais a realização de mais entrevistas em seu calendário.
- [Agendamento: Próximos eventos](https://help.gograyscale.com/pt-BR/articles/9077550-agendamento-proximos-eventos.md): Visualizar e gerenciar os próximos eventos
- [Registro de Evento: Adicionar & Reagendar Participantes](https://help.gograyscale.com/pt-BR/articles/9597054-registro-de-evento-adicionar-reagendar-participantes.md)
- [Primeiros Passos com Pesquisas](https://help.gograyscale.com/pt-BR/articles/6368009-primeiros-passos-com-pesquisas.md): Configuração da pesquisa.
- [Exportação de dados do NPS em Grayscale](https://help.gograyscale.com/pt-BR/articles/4274634-exportacao-de-dados-do-nps-em-grayscale.md): Guia rápido para exportar todos os seus dados de pesquisa
- [Tudo o que você precisa saber sobre nosso painel de relatórios](https://help.gograyscale.com/pt-BR/articles/4852440-tudo-o-que-voce-precisa-saber-sobre-nosso-painel-de-relatorios.md)

### Grayscale para Integração

- [Apresentando o Módulo de Integração✨](https://help.gograyscale.com/pt-BR/articles/9424662-apresentando-o-modulo-de-integracao.md): Informações sobre nossa integração do módulo de integração do SuccessFactors

### Grayscale para Funcionários

- [Apresentando o Grayscale para os funcionários ✨](https://help.gograyscale.com/pt-BR/articles/9431852-apresentando-o-grayscale-para-os-funcionarios.md): Informações sobre a integração do nosso módulo SAP SuccessFactors Employee Central

### Configurações e Notificações

- [Configuração do Idioma Preferido](https://help.gograyscale.com/pt-BR/articles/9641529-configuracao-do-idioma-preferido.md): Como personalizar a interface do usuário em Grayscale para o seu idioma preferido
- [Estou tendo problemas para fazer login na minha conta Grayscale.Ajuda!](https://help.gograyscale.com/pt-BR/articles/4632071-estou-tendo-problemas-para-fazer-login-na-minha-conta-grayscale-ajuda.md): Está tendo problemas de login?Você veio ao lugar certo!
- [Ativação de Notificações no Microsoft Edge](https://help.gograyscale.com/pt-BR/articles/6973995-ativacao-de-notificacoes-no-microsoft-edge.md): Um guia passo a passo para ativar as notificações no Microsoft Edge
- [Ativação de Notificações](https://help.gograyscale.com/pt-BR/articles/3249406-ativacao-de-notificacoes.md): Como ativar as notificações por e-mail, push, texto e/ou desktop para que você não perca nada
- [Ativação de Notificações no Google Chrome](https://help.gograyscale.com/pt-BR/articles/6953286-ativacao-de-notificacoes-no-google-chrome.md): Um guia passo a passo para ativar as notificações no Google Chrome
- [Não estou recebendo e-mails do Grayscale. O que está acontecendo?](https://help.gograyscale.com/pt-BR/articles/4616407-nao-estou-recebendo-e-mails-do-grayscale-o-que-esta-acontecendo.md): Se você não estiver recebendo suas informações de login, notificações por e-mail, etc., leia este artigo.
- [Criação de snippets personalizados](https://help.gograyscale.com/pt-BR/articles/3314389-criacao-de-snippets-personalizados.md): Salve seus links mais usados para criar mensagens ainda mais rapidamente.
- [Modelos Compartilháveis](https://help.gograyscale.com/pt-BR/articles/5680741-modelos-compartilhaveis.md): Compartilhamento de Modelos entre sua equipe
- [Salvando e reutilizando modelos](https://help.gograyscale.com/pt-BR/articles/3275854-salvando-e-reutilizando-modelos.md): Tudo o que você precisa saber sobre o uso de modelos.
- [Disponibilidade e Resposta Automática](https://help.gograyscale.com/pt-BR/articles/6654092-disponibilidade-e-resposta-automatica.md): Notifique automaticamente as pessoas de que você não poderá entrar em contato com elas imediatamente.
- [Primeiros Passos com o Encaminhamento de Chamadas](https://help.gograyscale.com/pt-BR/articles/8410281-primeiros-passos-com-o-encaminhamento-de-chamadas.md)
- [Encaminhamento de chamadas: Configuração do usuário](https://help.gograyscale.com/pt-BR/articles/8538842-encaminhamento-de-chamadas-configuracao-do-usuario.md): Ative o encaminhamento de chamadas em sua conta hoje mesmo!
- [Configurações da organização](https://help.gograyscale.com/pt-BR/articles/8520523-configuracoes-da-organizacao.md): Configurações e ativações de recursos somente para administradores
- [Encaminhamento de Chamadas: Para Administradores](https://help.gograyscale.com/pt-BR/articles/8544988-encaminhamento-de-chamadas-para-administradores.md): Configuração rápida para ativar o encaminhamento de chamadas em sua organização
- [Como faço para adicionar ou desativar um usuário em minha conta?](https://help.gograyscale.com/pt-BR/articles/4036585-como-faco-para-adicionar-ou-desativar-um-usuario-em-minha-conta.md): Como adicionar/remover usuários em sua conta

### Logon Único

- [Gerenciamento de usuários SSO](https://help.gograyscale.com/pt-BR/articles/6679606-gerenciamento-de-usuarios-sso.md): Como gerenciar usuários Grayscale com SSO ativado.
- [Fazer login com SSO](https://help.gograyscale.com/pt-BR/articles/6695168-fazer-login-com-sso.md): Se a sua empresa tiver ativado o SSO, ou Single Sign-On, fazer login no Grayscale ficou ainda mais fácil!
- [Perguntas frequentes sobre SSO](https://help.gograyscale.com/pt-BR/articles/6658668-perguntas-frequentes-sobre-sso.md): Perguntas frequentes sobre o Single Sign On
- [Uso do SSO em Seu Dispositivo Móvel](https://help.gograyscale.com/pt-BR/articles/6654222-uso-do-sso-em-seu-dispositivo-movel.md): Crie um aplicativo/marcador na sua tela inicial para fazer login usando o WebApp do Grayscale
- [Adicionar Grayscale à tela inicial do seu dispositivo móvel](https://help.gograyscale.com/pt-BR/articles/9145500-adicionar-grayscale-a-tela-inicial-do-seu-dispositivo-movel.md): Crie um aplicativo/marcador na sua tela inicial para fazer login usando o WebApp do Grayscale
- [Considerações sobre a implementação do Logon Único](https://help.gograyscale.com/pt-BR/articles/6654195-consideracoes-sobre-a-implementacao-do-logon-unico.md)

### Vídeos de treinamento

- [Biblioteca de vídeos de treinamento em Grayscale](https://help.gograyscale.com/pt-BR/articles/5859935-biblioteca-de-videos-de-treinamento-em-grayscale.md): Vídeos de treinamento de menos de 2 minutos, com recursos específicos, que o ajudarão a se familiarizar com tudo o que o Grayscale oferece!
- [Vídeos de Treinamento sobre Greenhouse](https://help.gograyscale.com/pt-BR/articles/5859957-videos-de-treinamento-sobre-greenhouse.md): Assista aos vídeos para saber como usar o Grayscale no Greenhouse!
- [1. Primeiros passos com o Grayscale no Greenhouse \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5831619-1-primeiros-passos-com-o-grayscale-no-greenhouse-video-de-treinamento.md)
- [2. 1-1 Mensagens de Texto em Greenhouse \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5860046-2-1-1-mensagens-de-texto-em-greenhouse-video-de-treinamento.md)
- [3. Mensagens em Massa no Greenhouse \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5860060-3-mensagens-em-massa-no-greenhouse-video-de-treinamento.md): Como enviar a mesma mensagem para vários candidatos ao mesmo tempo
- [4. Automações em Greenhouse \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5860073-4-automacoes-em-greenhouse-video-de-treinamento.md): Saiba como automatizar mensagens e fazer com que elas sejam entregues aos candidatos no momento perfeito
- [5. Pesquisas e relatórios em Greenhouse \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5860083-5-pesquisas-e-relatorios-em-greenhouse-video-de-treinamento.md)
- [6. Configurações e Notificações no Greenhouse \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5860107-6-configuracoes-e-notificacoes-no-greenhouse-video-de-treinamento.md): Explore as opções de configuração e notificação do Grayscale
- [7. A Central de Ajuda no Greenhouse \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5860120-7-a-central-de-ajuda-no-greenhouse-video-de-treinamento.md): Confira as maneiras de usar nossa Central de Ajuda
- [Vídeos de Treinamento do SAP SuccessFactors](https://help.gograyscale.com/pt-BR/articles/8337245-videos-de-treinamento-do-sap-successfactors.md): Assista aos vídeos para saber como usar o Grayscale no SAP SuccessFactors!
- [1. Primeiros Passos com Grayscale no SAP SuccessFactors \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/8365170-1-primeiros-passos-com-grayscale-no-sap-successfactors-video-de-treinamento.md)
- [2. 1-1 Mensagens de Texto no SAP SuccessFactors \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/8365371-2-1-1-mensagens-de-texto-no-sap-successfactors-video-de-treinamento.md)
- [3. Mensagens em Massa e Linguagem de Recusa em SAP SuccessFactors \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/8365432-3-mensagens-em-massa-e-linguagem-de-recusa-em-sap-successfactors-video-de-treinamento.md): Como enviar a mesma mensagem para vários candidatos ao mesmo tempo
- [4. Automações no SAP SuccessFactors \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/8365455-4-automacoes-no-sap-successfactors-video-de-treinamento.md): Saiba como automatizar mensagens e fazer com que elas sejam entregues aos candidatos no momento perfeito
- [5. Pesquisas e Relatórios no SAP SuccessFactors \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/8365464-5-pesquisas-e-relatorios-no-sap-successfactors-video-de-treinamento.md)
- [6. Configurações e Notificações no SAP SuccessFactors \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/8365478-6-configuracoes-e-notificacoes-no-sap-successfactors-video-de-treinamento.md): Explore as opções de configuração e notificação do Grayscale
- [7. A Central de Ajuda no SAP SuccessFactors \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/8365489-7-a-central-de-ajuda-no-sap-successfactors-video-de-treinamento.md): Confira as maneiras de usar nossa Central de Ajuda
- [Vídeos de Treinamento do Lever](https://help.gograyscale.com/pt-BR/articles/5962123-videos-de-treinamento-do-lever.md): Assista aos vídeos para aprender a usar o Grayscale no Lever!
- [2. 1-1 Mensagens de Texto no Lever \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962195-2-1-1-mensagens-de-texto-no-lever-video-de-treinamento.md)
- [3. Mensagens em Massa no Lever \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962202-3-mensagens-em-massa-no-lever-video-de-treinamento.md): Como enviar a mesma mensagem para vários candidatos ao mesmo tempo
- [4. Automações no Lever \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962209-4-automacoes-no-lever-video-de-treinamento.md): Saiba como automatizar mensagens e fazer com que elas sejam entregues aos candidatos no momento perfeito
- [5. Pesquisas e Relatórios no Lever \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962210-5-pesquisas-e-relatorios-no-lever-video-de-treinamento.md)
- [6. Configurações e Notificações no Lever \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962212-6-configuracoes-e-notificacoes-no-lever-video-de-treinamento.md): Explore as opções de configuração e notificação do Grayscale
- [7. A Central de Ajuda no Lever \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962225-7-a-central-de-ajuda-no-lever-video-de-treinamento.md): Confira as maneiras de usar nossa Central de Ajuda
- [1. Primeiros Passos com Grayscale no Lever \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962131-1-primeiros-passos-com-grayscale-no-lever-video-de-treinamento.md)
- [Vídeos de treinamento para desktop](https://help.gograyscale.com/pt-BR/articles/5962308-videos-de-treinamento-para-desktop.md): Assista aos vídeos para saber como usar a versão para desktop do Grayscale!
- [1. Primeiros Passos com a Versão para Desktop do Grayscale \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962316-1-primeiros-passos-com-a-versao-para-desktop-do-grayscale-video-de-treinamento.md)
- [2. O Banco de Talentos na Versão para Desktop do Grayscale \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962320-2-o-banco-de-talentos-na-versao-para-desktop-do-grayscale-video-de-treinamento.md): Saiba como fazer upload de candidatos e criar listas
- [3. Sua Caixa de Entrada e 1-1 Mensagens de Texto na Versão para Desktop do Grayscale \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962322-3-sua-caixa-de-entrada-e-1-1-mensagens-de-texto-na-versao-para-desktop-do-grayscale-video-de-treinamento.md)
- [4. Mensagens em Massa na Versão para Desktop \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962334-4-mensagens-em-massa-na-versao-para-desktop-video-de-treinamento.md): Como enviar a mesma mensagem para vários candidatos ao mesmo tempo
- [6. A Central de Ajuda na Versão para Desktop \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962341-6-a-central-de-ajuda-na-versao-para-desktop-video-de-treinamento.md)
- [5. Relatórios e Configurações na Versão para Desktop do Grayscale \(vídeo de treinamento\)](https://help.gograyscale.com/pt-BR/articles/5962342-5-relatorios-e-configuracoes-na-versao-para-desktop-do-grayscale-video-de-treinamento.md): Principais métricas rastreadas em Grayscale e explorar Configurações e Notificações

### Perguntas frequentes sobre mensagens de texto em Grayscale

- [Posso usar emojis em minhas mensagens Grayscale?](https://help.gograyscale.com/pt-BR/articles/5860180-posso-usar-emojis-em-minhas-mensagens-grayscale.md)
- [De que número os candidatos receberão mensagens de texto?](https://help.gograyscale.com/pt-BR/articles/5860023-de-que-numero-os-candidatos-receberao-mensagens-de-texto.md)
- [Como funcionam os fusos horários nos Lembretes de Entrevista?](https://help.gograyscale.com/pt-BR/articles/5746009-como-funcionam-os-fusos-horarios-nos-lembretes-de-entrevista.md)
- [O que significa 'acompanhar' uma conversa?](https://help.gograyscale.com/pt-BR/articles/3753514-o-que-significa-acompanhar-uma-conversa.md): Saiba mais sobre a funcionalidade "Seguir" do Grayscale
- [Os candidatos precisam fazer o opt-in para que eu possa enviar mensagens de texto para eles?](https://help.gograyscale.com/pt-BR/articles/3353709-os-candidatos-precisam-fazer-o-opt-in-para-que-eu-possa-enviar-mensagens-de-texto-para-eles.md)
- [Os candidatos precisam de uma maneira de optar por não receber minhas mensagens?](https://help.gograyscale.com/pt-BR/articles/3353743-os-candidatos-precisam-de-uma-maneira-de-optar-por-nao-receber-minhas-mensagens.md)
- [Preciso me preocupar com o fato de meus textos serem marcados como spam?](https://help.gograyscale.com/pt-BR/articles/3353752-preciso-me-preocupar-com-o-fato-de-meus-textos-serem-marcados-como-spam.md)
- [Como você bloqueia SPAM ou conversas inadequadas?](https://help.gograyscale.com/pt-BR/articles/3812607-como-voce-bloqueia-spam-ou-conversas-inadequadas.md)
- [Qual é o limite de caracteres nas mensagens de texto?](https://help.gograyscale.com/pt-BR/articles/3196852-qual-e-o-limite-de-caracteres-nas-mensagens-de-texto.md): Quando se trata de mensagens de texto, geralmente é melhor ser mais curto.Mas aqui está o que é possível fazer com o Grayscale.
- [Como devo formatar os números internacionais?](https://help.gograyscale.com/pt-BR/articles/3482650-como-devo-formatar-os-numeros-internacionais.md): Se estiver querendo fazer upload de candidatos com números internacionais, verifique isso primeiro.
- [Como faço o download do aplicativo móvel?](https://help.gograyscale.com/pt-BR/articles/3782814-como-faco-o-download-do-aplicativo-movel.md): Faça o download de nosso aplicativo móvel para levar as conversas para qualquer lugar!

### Segurança e Privacidade

- [Política de mensagens em Grayscale](https://help.gograyscale.com/pt-BR/articles/7904176-politica-de-mensagens-em-grayscale.md)

## English

### Grayscale Overview

- [Surveys by Grayscale 🤓](https://help.gograyscale.com/en/articles/4305117-surveys-by-grayscale.md): Survey your candidates and track candidate NPS.

### Getting Started

- [Getting Started Guide](https://help.gograyscale.com/en/articles/4641471-getting-started-guide.md): Here's everything you need to know to get started with Grayscale
- [Download the Grayscale Browser Extension](https://help.gograyscale.com/en/articles/9791174-download-the-grayscale-browser-extension.md): Download the Chrome extension today!
- [All About the Grayscale Extension](https://help.gograyscale.com/en/articles/9450142-all-about-the-grayscale-extension.md)
- [Getting Started: The Grayscale Browser Extension](https://help.gograyscale.com/en/articles/9467476-getting-started-the-grayscale-browser-extension.md): How to get started using the new browser extension
- [How to Use the Browser Extension](https://help.gograyscale.com/en/articles/5803450-how-to-use-the-browser-extension.md)
- [How do I move the extension?](https://help.gograyscale.com/en/articles/9483089-how-do-i-move-the-extension.md): Instructions on how to reposition the Grayscale extension to the left side of the page in Google Chrome
- [My Grayscale extension isn't working. What should I do to fix it?](https://help.gograyscale.com/en/articles/4529502-my-grayscale-extension-isn-t-working-what-should-i-do-to-fix-it.md): Having issues with the Grayscale Browser extension? Try these helpful tips.
- [How to save a HAR file \(Chrome\)](https://help.gograyscale.com/en/articles/13534734-how-to-save-a-har-file-chrome.md): Save a HAR file to help with troubleshooting
- [How to save a Console Log \(Chrome\)](https://help.gograyscale.com/en/articles/13539693-how-to-save-a-console-log-chrome.md): Save a log of the browser console for troubleshooting
- [How to save the service worker log file \(Chrome\)](https://help.gograyscale.com/en/articles/13539714-how-to-save-the-service-worker-log-file-chrome.md): Save the Grayscale extension's service worker log file for troubleshooting
- [Activating your Browser Extension in Google Chrome](https://help.gograyscale.com/en/articles/3069025-activating-your-browser-extension-in-google-chrome.md): A step-by-step guide for getting setup with our handy Browser extension
- [Activating your Browser Extension in Microsoft Edge](https://help.gograyscale.com/en/articles/5803181-activating-your-browser-extension-in-microsoft-edge.md): Step-by-Step Guide to downloading our handy Browser Extension in Microsoft Edge
- [Activating your Chrome Extension in Brave](https://help.gograyscale.com/en/articles/6272571-activating-your-chrome-extension-in-brave.md): A step-by-step guide for getting setup with our handy Chrome extension
- [Accessing the Chrome Extension in Incognito Mode](https://help.gograyscale.com/en/articles/3187910-accessing-the-chrome-extension-in-incognito-mode.md): If you use incognito mode in your browser, this setting is for you.
- [The Browser Extension Will Not Open](https://help.gograyscale.com/en/articles/9892324-the-browser-extension-will-not-open.md): Can't open the browser extension? This article will help!
- [How to manually update the browser extension](https://help.gograyscale.com/en/articles/9590806-how-to-manually-update-the-browser-extension.md): Instructions on how to manually update the browser extension
- [I can't sign into the Chrome extension](https://help.gograyscale.com/en/articles/8032568-i-can-t-sign-into-the-chrome-extension.md): Quick steps to resolve most common login issues
- [User Guide: Chrome Extension & Dashboard Overview](https://help.gograyscale.com/en/articles/6680111-user-guide-chrome-extension-dashboard-overview.md)
- [User Guide: Settings, Notifications, & Templates](https://help.gograyscale.com/en/articles/6680151-user-guide-settings-notifications-templates.md)
- [User Guide: Inbox & 1:1 Messaging](https://help.gograyscale.com/en/articles/6680273-user-guide-inbox-1-1-messaging.md)
- [User Guide: Recruiting Bulk Messaging](https://help.gograyscale.com/en/articles/6680305-user-guide-recruiting-bulk-messaging.md)
- [User Guide: Automations](https://help.gograyscale.com/en/articles/6680461-user-guide-automations.md)
- [User Guide: Reports](https://help.gograyscale.com/en/articles/6676374-user-guide-reports.md)
- [User Guide: The Help Center](https://help.gograyscale.com/en/articles/6680407-user-guide-the-help-center.md)
- [Admin Guide: Admin Only Functions](https://help.gograyscale.com/en/articles/6676237-admin-guide-admin-only-functions.md): Admin Only Functions in Grayscale and Automation Overview
- [5 Best Practices for Texting with Candidates](https://help.gograyscale.com/en/articles/3116351-5-best-practices-for-texting-with-candidates.md): Some tips to help boost your response rate and provide the best possible candidate experience
- [\[VIDEO\] How to Maximize Response Rate when Reaching out Cold to Candidates](https://help.gograyscale.com/en/articles/4058980-video-how-to-maximize-response-rate-when-reaching-out-cold-to-candidates.md): Check out these 5 rules for reaching out the candidates cold
- [How to Use Tag Filtering when Sending Bulk Messages and Automations](https://help.gograyscale.com/en/articles/5680755-how-to-use-tag-filtering-when-sending-bulk-messages-and-automations.md): ATS Tag Filtering when sending Bulk Messages and Automations
- [Best Practices for Handling Opt-in and Opt-out in the US](https://help.gograyscale.com/en/articles/4999455-best-practices-for-handling-opt-in-and-opt-out-in-the-us.md): All you need to know about candidate opt-in and opt-out
- [A Recruiter's Guide to TCPA Compliance](https://help.gograyscale.com/en/articles/3221008-a-recruiter-s-guide-to-tcpa-compliance.md): What the US law has to say about texting with candidates
- [How Does Message Filtering Work?](https://help.gograyscale.com/en/articles/8322869-how-does-message-filtering-work.md): This guide discusses SMS filtering that can affect delivery of your Grayscale SMS messages.

### Integrations

- [SAP SuccessFactors Pipeline Configuration](https://help.gograyscale.com/en/articles/7173315-sap-successfactors-pipeline-configuration.md): Admins now have the ability to choose which SAP SuccessFactors job stages appear in Bulk Messaging and Automations.
- [SAP SuccessFactors Integration Instructions – Recruiting Module](https://help.gograyscale.com/en/articles/9358802-sap-successfactors-integration-instructions-recruiting-module.md)
- [All About Custom Fields](https://help.gograyscale.com/en/articles/8548797-all-about-custom-fields.md): This article explains how to setup and use custom fields in automations
- [Mapping Custom Fields - SuccessFactors](https://help.gograyscale.com/en/articles/8548799-mapping-custom-fields-successfactors.md): This article provides a How-to on mapping custom fields for SAP SuccessFactors
- [I'm on Greenhouse – do I need to do anything to enable automated Interview Reminders?](https://help.gograyscale.com/en/articles/4720553-i-m-on-greenhouse-do-i-need-to-do-anything-to-enable-automated-interview-reminders.md): Steps for Greenhouse customers to follow to enable Interview Reminders.
- [How to Activate a Greenhouse Integration](https://help.gograyscale.com/en/articles/3069878-how-to-activate-a-greenhouse-integration.md): Step-by-step guide for activating a Greenhouse ATS & CRM integration - Harvest v3 API
- [SMS Consent Management – Greenhouse ATS](https://help.gograyscale.com/en/articles/8653363-sms-consent-management-greenhouse-ats.md): A step-by-step guide on enabling SMS consent gathering in Greenhouse
- [How to Activate a Lever Integration](https://help.gograyscale.com/en/articles/3690627-how-to-activate-a-lever-integration.md): A step-by-step guide for setting up your Lever integration
- [I'm on Lever – do I need to do anything to enable automated Interview Reminders?](https://help.gograyscale.com/en/articles/4720577-i-m-on-lever-do-i-need-to-do-anything-to-enable-automated-interview-reminders.md): Steps for Lever customers to follow to enable Interview Reminders.
- [How to automate the opt-in process in Lever](https://help.gograyscale.com/en/articles/7980844-how-to-automate-the-opt-in-process-in-lever.md): Looking for a way to automate your 10DLC opt-in process in Lever?
- [Scope of Work – Workday ATS](https://help.gograyscale.com/en/articles/9134624-scope-of-work-workday-ats.md)
- [Workday ATS – Integration Permissions](https://help.gograyscale.com/en/articles/9134299-workday-ats-integration-permissions.md)
- [Workday ATS – SMS Consent Management](https://help.gograyscale.com/en/articles/9134409-workday-ats-sms-consent-management.md)
- [Workday ATS – Integration Custom Report for Workflow Steps](https://help.gograyscale.com/en/articles/9134465-workday-ats-integration-custom-report-for-workflow-steps.md)
- [Workday ATS – Enable Real Time Data Subscription](https://help.gograyscale.com/en/articles/9134532-workday-ats-enable-real-time-data-subscription.md)
- [SAP SuccessFactors Integration Instructions – Onboarding](https://help.gograyscale.com/en/articles/10127139-sap-successfactors-integration-instructions-onboarding.md)
- [SAP SuccessFactors Integration Instructions – Employee Central](https://help.gograyscale.com/en/articles/12088679-sap-successfactors-integration-instructions-employee-central.md)
- [SAP SuccessFactors Integration Instructions – AI Assistant](https://help.gograyscale.com/en/articles/10165611-sap-successfactors-integration-instructions-ai-assistant.md)

### Messaging Channels

- [Error Code Directory](https://help.gograyscale.com/en/articles/8312764-error-code-directory.md): Messages not being delivered? Check out the most common errors and how to troubleshoot them.
- [Receiving Multimedia Messages](https://help.gograyscale.com/en/articles/10305775-receiving-multimedia-messages.md): Candidates and Employees can now send attachments via Grayscale!
- [Phone Number Availability & Registration Requirements](https://help.gograyscale.com/en/articles/9984868-phone-number-availability-registration-requirements.md): We've compiled regulatory and compliance information to help ensure you're communicating effectively and compliantly around the world.
- [United States A2P 10DLC Registration](https://help.gograyscale.com/en/articles/6782088-united-states-a2p-10dlc-registration.md): A brief overview of the 10DLC registration process
- [Brand Registration & the 10DLC](https://help.gograyscale.com/en/articles/6760072-brand-registration-the-10dlc.md): Best practices and resources to get your brand registered.
- [Forbidden Message Categories in the US and Canada](https://help.gograyscale.com/en/articles/7925068-forbidden-message-categories-in-the-us-and-canada.md): These topics aren't allowed when texting in the US and Canada
- [How to prevent your Grayscale messages from being filtered or blocked when sending links](https://help.gograyscale.com/en/articles/6454974-how-to-prevent-your-grayscale-messages-from-being-filtered-or-blocked-when-sending-links.md): Message filtering and how to avoid Carrier Violations when sending links
- [What You Need to Know About SMS Opt-In Compliance](https://help.gograyscale.com/en/articles/6766467-what-you-need-to-know-about-sms-opt-in-compliance.md): Resources and best practices for SMS opt-in
- [WhatsApp UI Changes](https://help.gograyscale.com/en/articles/12690025-whatsapp-ui-changes.md)
- [WhatsApp Integration Guide](https://help.gograyscale.com/en/articles/8639232-whatsapp-integration-guide.md): Want to use WhatsApp to connect with candidates? Here's what we'll need to set that up!
- [Sending Messages with WhatsApp](https://help.gograyscale.com/en/articles/8573023-sending-messages-with-whatsapp.md)
- [Understanding WhatsApp Templates](https://help.gograyscale.com/en/articles/12611229-understanding-whatsapp-templates.md)
- [WhatsApp Cold Conversation Template Inspiration](https://help.gograyscale.com/en/articles/12621023-whatsapp-cold-conversation-template-inspiration.md): Some example templates approved by WhatsApp for use on cold conversations

### Grayscale for Recruiting

- [Supercharge your Process with Automations ⚡️](https://help.gograyscale.com/en/articles/3690614-supercharge-your-process-with-automations.md): Automate repetitive tasks and create a high touch candidate experience at scale
- [Recruiting Template Inspiration Guide](https://help.gograyscale.com/en/articles/6830851-recruiting-template-inspiration-guide.md): Suggested templates for different touch points along the candidate journey.
- [10 Must-Have Texting Templates for Your Hiring Process](https://help.gograyscale.com/en/articles/3281543-10-must-have-texting-templates-for-your-hiring-process.md): Need some texting inspiration? Check out these useful texting templates to help get the creative juices flowing.
- [All About Nudges](https://help.gograyscale.com/en/articles/4036915-all-about-nudges.md): Setting up automated reminders to gently "nudge" your candidates to respond.
- [Using Snippets](https://help.gograyscale.com/en/articles/5745222-using-snippets.md): Upgrade your templates, automations, and more with Snippets
- [Getting Started with the Inbox](https://help.gograyscale.com/en/articles/6661389-getting-started-with-the-inbox.md): Check out what's possible in your Grayscale Inbox
- [1:1 Messaging Features](https://help.gograyscale.com/en/articles/8435272-1-1-messaging-features.md): Navigating conversation features
- [Nudges: 1:1 Messaging](https://help.gograyscale.com/en/articles/8436668-nudges-1-1-messaging.md): Adding or canceling nudges in 1:1 messaging.
- [How to Update a Candidate's Phone Number](https://help.gograyscale.com/en/articles/6840495-how-to-update-a-candidate-s-phone-number.md): Need to change a candidate's phone number in Grayscale? Let us walk you through just how to do that.
- [Updating a Candidate's Phone Number - Manually Added](https://help.gograyscale.com/en/articles/8421298-updating-a-candidate-s-phone-number-manually-added.md): Need to change a candidate's phone number in Grayscale? Let us walk you through just how to do that.
- [Updating a Candidate's Phone Number - ATS Integrated](https://help.gograyscale.com/en/articles/8421247-updating-a-candidate-s-phone-number-ats-integrated.md): Need to change a candidate's phone number in Grayscale? Let us walk you through just how to do that.
- [Getting Started with Recruiting Bulk Messaging](https://help.gograyscale.com/en/articles/5162461-getting-started-with-recruiting-bulk-messaging.md): The basics of Bulk Messages + Nudges for Recruiting
- [Introducing the Executions tab for Bulk Messages ✨](https://help.gograyscale.com/en/articles/9675468-introducing-the-executions-tab-for-bulk-messages.md): Description of the Executions tab feature for bulk messages
- [Best Practices for Bulk Messaging](https://help.gograyscale.com/en/articles/3116344-best-practices-for-bulk-messaging.md): This article explains some best practices around Bulk Messaging in Grayscale
- [Bulk Messaging with WhatsApp](https://help.gograyscale.com/en/articles/8639150-bulk-messaging-with-whatsapp.md): Details on sending bulk messages via WhatsApp
- [Nudges: Bulk Messaging](https://help.gograyscale.com/en/articles/8436682-nudges-bulk-messaging.md): Adding or canceling nudges in Bulk Messages.
- [Introducing the NEW Bulk Messages UI!](https://help.gograyscale.com/en/articles/15070791-introducing-the-new-bulk-messages-ui.md): Demonstration of the new bulk message UI
- [Getting Started with Grayscale Automations for Recruiting](https://help.gograyscale.com/en/articles/4690248-getting-started-with-grayscale-automations-for-recruiting.md): Automate touch points like scheduling interviews, sending interview reminders, gathering candidate feedback, and more.
- [Setting up Automated Interview Reminders & Follow-ups](https://help.gograyscale.com/en/articles/4720347-setting-up-automated-interview-reminders-follow-ups.md): Follow this step-by-step guide to get started
- [Automation Reply Routing](https://help.gograyscale.com/en/articles/8058243-automation-reply-routing.md): Add dynamic followers to your Automations – For Greenhouse and SAP SuccessFactors users.
- [Sending Automations with WhatsApp](https://help.gograyscale.com/en/articles/9730606-sending-automations-with-whatsapp.md): Details on sending automations via WhatsApp
- [Introducing Execution details for Automations ✨](https://help.gograyscale.com/en/articles/9670927-introducing-execution-details-for-automations.md): Description of the Executions feature for automations
- [Understanding your Automation Reporting](https://help.gograyscale.com/en/articles/6364596-understanding-your-automation-reporting.md): What are automation executions, exactly?
- [Nudges: Automations](https://help.gograyscale.com/en/articles/8436706-nudges-automations.md): Adding or canceling nudges in Automations
- [Introducing the NEW Automation UI!](https://help.gograyscale.com/en/articles/12549711-introducing-the-new-automation-ui.md): Demonstration of the new automation UI
- [Using Segments with the New Automation UI](https://help.gograyscale.com/en/articles/13251898-using-segments-with-the-new-automation-ui.md)
- [Introducing the Hiring Hub✨](https://help.gograyscale.com/en/articles/8340829-introducing-the-hiring-hub.md)
- [How to Add Candidates to Lists](https://help.gograyscale.com/en/articles/3294485-how-to-add-candidates-to-lists.md): Instructions on how to add candidates to a list
- [How to Remove a Candidate from a List](https://help.gograyscale.com/en/articles/5831627-how-to-remove-a-candidate-from-a-list.md): Remove a candidate from a list
- [How to Add Candidates via CSV File Upload](https://help.gograyscale.com/en/articles/3281607-how-to-add-candidates-via-csv-file-upload.md): Looking to add candidates to your Grayscale account in bulk? This article is for you.
- [Having trouble uploading a CSV? Read this.](https://help.gograyscale.com/en/articles/3812644-having-trouble-uploading-a-csv-read-this.md): Check out these troubleshooting steps for uploading a CSV
- [Maximize your efficiency with Segments](https://help.gograyscale.com/en/articles/12522969-maximize-your-efficiency-with-segments.md): Improve efficiency by saving commonly-used filter settings as Segments
- [Introducing Segments](https://help.gograyscale.com/en/articles/12548540-introducing-segments.md): Save your commonly-used filters as Segments
- [Getting Started with Scheduling](https://help.gograyscale.com/en/articles/7475442-getting-started-with-scheduling.md): Grayscale's Self-Scheduling makes it even easier to get more interviews on your calendar.
- [Scheduling: How-to Integrate your Calendar](https://help.gograyscale.com/en/articles/8345198-scheduling-how-to-integrate-your-calendar.md): Three easy steps to integrate your calendar.
- [Scheduling: Calendar Set-up](https://help.gograyscale.com/en/articles/8349289-scheduling-calendar-set-up.md): Your Calendar settings & integrations
- [Scheduling: Event Types](https://help.gograyscale.com/en/articles/8345374-scheduling-event-types.md): Grayscale's Self-Scheduling makes it even easier to get more interviews on your calendar.
- [Scheduling: Send booking links to candidates](https://help.gograyscale.com/en/articles/8349528-scheduling-send-booking-links-to-candidates.md): Grayscale's Self-Scheduling makes it even easier to get more interviews on your calendar.
- [Scheduling: Scheduled Events](https://help.gograyscale.com/en/articles/9077550-scheduling-scheduled-events.md): View and manage upcoming events
- [Event Registration: Add & Reschedule Attendees](https://help.gograyscale.com/en/articles/9597054-event-registration-add-reschedule-attendees.md)
- [Scheduling for Attendees: Cancel & Reschedule Events](https://help.gograyscale.com/en/articles/10354137-scheduling-for-attendees-cancel-reschedule-events.md): Let your attendees cancel or reschedule events whenever they need to
- [How to Disconnect Teams from Scheduling](https://help.gograyscale.com/en/articles/12478569-how-to-disconnect-teams-from-scheduling.md)
- [Getting Started with Surveys](https://help.gograyscale.com/en/articles/6368009-getting-started-with-surveys.md): Survey set up.
- [Exporting NPS Data from Grayscale](https://help.gograyscale.com/en/articles/4274634-exporting-nps-data-from-grayscale.md): Quick guide to exporting all your survey data
- [Everything you Need to Know About our Reports Dashboard](https://help.gograyscale.com/en/articles/4852440-everything-you-need-to-know-about-our-reports-dashboard.md)

### Grayscale for Onboarding

- [Introducing the Onboarding Module✨](https://help.gograyscale.com/en/articles/9424662-introducing-the-onboarding-module.md): Information about our SuccessFactors Onboarding Module integration
- [Getting Started with Onboarding Bulk Messages](https://help.gograyscale.com/en/articles/10136064-getting-started-with-onboarding-bulk-messages.md): The basics of Bulk Messages + Nudges for Onboarding
- [Getting Started with Automations for Onboarding](https://help.gograyscale.com/en/articles/10136130-getting-started-with-automations-for-onboarding.md)
- [Onboarding Template Inspiration Guide](https://help.gograyscale.com/en/articles/10139700-onboarding-template-inspiration-guide.md): Suggested templates for different touch points along the new hire onboarding journey.

### Grayscale for Employees

- [Introducing Grayscale for Employees ✨](https://help.gograyscale.com/en/articles/9431852-introducing-grayscale-for-employees.md): Information about our SAP SuccessFactors Employee Central Module integration
- [Employee Comms - Template Inspiration Guide](https://help.gograyscale.com/en/articles/10139740-employee-comms-template-inspiration-guide.md): Suggested templates for different touch points to keep your employees engaged.
- [Getting Started with Employee Bulk Messages](https://help.gograyscale.com/en/articles/10206861-getting-started-with-employee-bulk-messages.md): The basics of Bulk Messages + Nudges for Employees
- [Grayscale for Employees: Employee Hub](https://help.gograyscale.com/en/articles/10113438-grayscale-for-employees-employee-hub.md)
- [Getting Started with Employee Automations](https://help.gograyscale.com/en/articles/10343845-getting-started-with-employee-automations.md)

### Settings

- [Localization Settings](https://help.gograyscale.com/en/articles/9641529-localization-settings.md): How to personalize the Grayscale User Interface with your preferred language, date, time formatting
- [I'm having issues logging in to my Grayscale account. Help!](https://help.gograyscale.com/en/articles/4632071-i-m-having-issues-logging-in-to-my-grayscale-account-help.md): Having login issues? You've come to the right place!
- [Enabling Notifications in Microsoft Edge](https://help.gograyscale.com/en/articles/6973995-enabling-notifications-in-microsoft-edge.md): A step-by-step guide for enabling notifications in Microsoft Edge
- [Enabling Notifications](https://help.gograyscale.com/en/articles/3249406-enabling-notifications.md): How to enable email, push, text, and/or desktop notifications so you don't miss a thing
- [Enabling Notifications in Google Chrome](https://help.gograyscale.com/en/articles/6953286-enabling-notifications-in-google-chrome.md): A step-by-step guide for enabling notifications in Google Chrome
- [I'm not receiving emails from Grayscale. What's going on?](https://help.gograyscale.com/en/articles/4616407-i-m-not-receiving-emails-from-grayscale-what-s-going-on.md): If you're not receiving your login info, email notifications, etc., then read this article.
- [Creating Custom Snippets](https://help.gograyscale.com/en/articles/3314389-creating-custom-snippets.md): Save your frequently-used links for even faster message crafting.
- [Shareable Templates](https://help.gograyscale.com/en/articles/5680741-shareable-templates.md): Sharing Templates among your team
- [Saving & Reusing Templates](https://help.gograyscale.com/en/articles/3275854-saving-reusing-templates.md): Everything you need to know about using templates.
- [Availability & Auto-Responder](https://help.gograyscale.com/en/articles/6654092-availability-auto-responder.md): Automatically notify people that you won't be able to get back to them right away.
- [Getting Started with Call Forwarding](https://help.gograyscale.com/en/articles/8410281-getting-started-with-call-forwarding.md)
- [Call Forwarding: User Setup](https://help.gograyscale.com/en/articles/8538842-call-forwarding-user-setup.md): Enable Call Forwarding in your account today!
- [Organization Settings](https://help.gograyscale.com/en/articles/8520523-organization-settings.md): Admin-only settings and feature enablements
- [Call Forwarding: For Admins](https://help.gograyscale.com/en/articles/8544988-call-forwarding-for-admins.md): Quick setup for enabling Call Forwarding for your organization
- [Grayscale Roles & Permissions](https://help.gograyscale.com/en/articles/10458050-grayscale-roles-permissions.md): Create custom roles that best fit your business needs!
- [How-To: User Management](https://help.gograyscale.com/en/articles/4036585-how-to-user-management.md): How to add/remove users in your account

### Single Sign-On 

- [SSO User Management](https://help.gograyscale.com/en/articles/6679606-sso-user-management.md): How to manage Grayscale users with SSO enabled.
- [Signing in with SSO](https://help.gograyscale.com/en/articles/6695168-signing-in-with-sso.md): If your company has enabled SSO, or Single Sign-On, getting logged into Grayscale just got even easier!
- [SSO Frequently Asked Questions](https://help.gograyscale.com/en/articles/6658668-sso-frequently-asked-questions.md): Frequently Asked Question for Single Sign On
- [Deactivated SSO user still in Grayscale](https://help.gograyscale.com/en/articles/9939187-deactivated-sso-user-still-in-grayscale.md)
- [Using SSO On Your Mobile Device](https://help.gograyscale.com/en/articles/6654222-using-sso-on-your-mobile-device.md): Create an App / Bookmark on your Home screen to Sign in using Grayscale's WebApp
- [Adding Grayscale to your mobile device home screen](https://help.gograyscale.com/en/articles/9145500-adding-grayscale-to-your-mobile-device-home-screen.md): Create an App / Bookmark on your Home screen to Sign in using Grayscale's WebApp
- [Introducing the Grayscale Mobile App](https://help.gograyscale.com/en/articles/10502855-introducing-the-grayscale-mobile-app.md): Ready to take your conversations on the go? So are we 😎
- [Azure AD / Entra AD – SSO Configuration Instructions](https://help.gograyscale.com/en/articles/11106471-azure-ad-entra-ad-sso-configuration-instructions.md)
- [Okta – SSO Configuration Instructions](https://help.gograyscale.com/en/articles/11106682-okta-sso-configuration-instructions.md)
- [Single Sign On Implementation Considerations](https://help.gograyscale.com/en/articles/6654195-single-sign-on-implementation-considerations.md)

### Training Videos

- [Training Video Library](https://help.gograyscale.com/en/articles/5859935-training-video-library.md): Check out these under 2-minute, feature specific training videos that will help you get up to speed on all that Grayscale offers!
- [Greenhouse Training Videos](https://help.gograyscale.com/en/articles/5859957-greenhouse-training-videos.md): Watch the videos in order to learn how to use Grayscale in Greenhouse!
- [1. Getting Started with Grayscale in Greenhouse \(training video\)](https://help.gograyscale.com/en/articles/5831619-1-getting-started-with-grayscale-in-greenhouse-training-video.md)
- [2. 1-1 Texting in Greenhouse \(video training\)](https://help.gograyscale.com/en/articles/5860046-2-1-1-texting-in-greenhouse-video-training.md)
- [3. Bulk Messaging in Greenhouse \(training video\)](https://help.gograyscale.com/en/articles/5860060-3-bulk-messaging-in-greenhouse-training-video.md): How to send the same message to multiple candidates at once
- [4. Automations in Greenhouse \(training video\)](https://help.gograyscale.com/en/articles/5860073-4-automations-in-greenhouse-training-video.md): Learn how to automate messages and have them delivered to candidates at the perfect moment
- [5. Surveys & Reports in Greenhouse \(training video\)](https://help.gograyscale.com/en/articles/5860083-5-surveys-reports-in-greenhouse-training-video.md)
- [6. Settings & Notifications in Greenhouse \(training video\)](https://help.gograyscale.com/en/articles/5860107-6-settings-notifications-in-greenhouse-training-video.md): Explore Grayscale's Setting and Notification Options
- [7. The Help Center in Greenhouse \(training video\)](https://help.gograyscale.com/en/articles/5860120-7-the-help-center-in-greenhouse-training-video.md): Check out ways to use our Help Center
- [SAP SuccessFactors Training Videos](https://help.gograyscale.com/en/articles/8337245-sap-successfactors-training-videos.md): Watch the videos in order to learn how to use Grayscale in SAP SuccessFactors!
- [1. Getting Started with Grayscale in SAP SuccessFactors \(training video\)](https://help.gograyscale.com/en/articles/8365170-1-getting-started-with-grayscale-in-sap-successfactors-training-video.md)
- [2. 1-1 Texting in SAP SuccessFactors \(training video\)](https://help.gograyscale.com/en/articles/8365371-2-1-1-texting-in-sap-successfactors-training-video.md)
- [3. Bulk Messaging & Opt Out Language in SAP SuccessFactors \(training video\)](https://help.gograyscale.com/en/articles/8365432-3-bulk-messaging-opt-out-language-in-sap-successfactors-training-video.md): How to send the same message to multiple candidates at once
- [4. Automations in SAP SuccessFactors \(training video\)](https://help.gograyscale.com/en/articles/8365455-4-automations-in-sap-successfactors-training-video.md): Learn how to automate messages and have them delivered to candidates at the perfect moment
- [5. Surveys & Reports in SAP SuccessFactors \(training video\)](https://help.gograyscale.com/en/articles/8365464-5-surveys-reports-in-sap-successfactors-training-video.md)
- [6. Settings & Notifications in SAP SuccessFactors \(training video\)](https://help.gograyscale.com/en/articles/8365478-6-settings-notifications-in-sap-successfactors-training-video.md): Explore Grayscale's Setting and Notification Options
- [7. The Help Center in SAP SuccessFactors \(training video\)](https://help.gograyscale.com/en/articles/8365489-7-the-help-center-in-sap-successfactors-training-video.md): Check out ways to use our Help Center
- [Lever Training Videos](https://help.gograyscale.com/en/articles/5962123-lever-training-videos.md): Watch the videos in order to learn how to use Grayscale in Lever!
- [2. 1-1 Texting in Lever \(training video\)](https://help.gograyscale.com/en/articles/5962195-2-1-1-texting-in-lever-training-video.md)
- [3. Bulk Messaging in Lever \(training video\)](https://help.gograyscale.com/en/articles/5962202-3-bulk-messaging-in-lever-training-video.md): How to send the same message to multiple candidates at once
- [4. Automations in Lever \(training video\)](https://help.gograyscale.com/en/articles/5962209-4-automations-in-lever-training-video.md): Learn how to automate messages and have them delivered to candidates at the perfect moment
- [5. Surveys & Reports in Lever \(training video\)](https://help.gograyscale.com/en/articles/5962210-5-surveys-reports-in-lever-training-video.md)
- [6. Settings & Notifications in Lever \(training video\)](https://help.gograyscale.com/en/articles/5962212-6-settings-notifications-in-lever-training-video.md): Explore Grayscale's Setting and Notification Options
- [7. The Help Center in Lever \(training video\)](https://help.gograyscale.com/en/articles/5962225-7-the-help-center-in-lever-training-video.md): Check out ways to use our Help Center
- [1. Getting Started with Grayscale in Lever \(training video\)](https://help.gograyscale.com/en/articles/5962131-1-getting-started-with-grayscale-in-lever-training-video.md)
- [Desktop Training Videos](https://help.gograyscale.com/en/articles/5962308-desktop-training-videos.md): Watch the videos in order to learn how to use Grayscale's Desktop version!
- [1. Getting Started with Grayscale's Desktop Version \(training video\)](https://help.gograyscale.com/en/articles/5962316-1-getting-started-with-grayscale-s-desktop-version-training-video.md)
- [2. The Talent Pool in Grayscale's Desktop Version \(training video\)](https://help.gograyscale.com/en/articles/5962320-2-the-talent-pool-in-grayscale-s-desktop-version-training-video.md): Learn how to upload candidates and create lists
- [3. Your Inbox & 1-1 Texting in Grayscale's Desktop Version \(training video\)](https://help.gograyscale.com/en/articles/5962322-3-your-inbox-1-1-texting-in-grayscale-s-desktop-version-training-video.md)
- [4. Bulk Messaging in the Desktop Version \(training video\)](https://help.gograyscale.com/en/articles/5962334-4-bulk-messaging-in-the-desktop-version-training-video.md): How to send the same message to multiple candidates at once
- [6. The Help Center in the Desktop Version \(training video\)](https://help.gograyscale.com/en/articles/5962341-6-the-help-center-in-the-desktop-version-training-video.md)
- [5. Reports & Settings in Grayscale's Desktop Version \(training video\)](https://help.gograyscale.com/en/articles/5962342-5-reports-settings-in-grayscale-s-desktop-version-training-video.md): Key metrics tracked in Grayscale and explore Settings and Notifications

### Grayscale Texting FAQs

- [Can I use emojis in my Grayscale messages?](https://help.gograyscale.com/en/articles/5860180-can-i-use-emojis-in-my-grayscale-messages.md)
- [What number will candidates be texted from?](https://help.gograyscale.com/en/articles/5860023-what-number-will-candidates-be-texted-from.md)
- [How do time zones work in Interview Reminders?](https://help.gograyscale.com/en/articles/5746009-how-do-time-zones-work-in-interview-reminders.md)
- [What does 'following' a conversation do?](https://help.gograyscale.com/en/articles/3753514-what-does-following-a-conversation-do.md): Learn more about Grayscale's 'Follow' functionality
- [Do candidates need to opt-in before I can text them?](https://help.gograyscale.com/en/articles/3353709-do-candidates-need-to-opt-in-before-i-can-text-them.md)
- [Do candidates need a way to opt out of receiving my messages?](https://help.gograyscale.com/en/articles/3353743-do-candidates-need-a-way-to-opt-out-of-receiving-my-messages.md)
- [Do I need to worry about my texts being marked as spam?](https://help.gograyscale.com/en/articles/3353752-do-i-need-to-worry-about-my-texts-being-marked-as-spam.md)
- [How do you block SPAM or inappropriate conversations?](https://help.gograyscale.com/en/articles/3812607-how-do-you-block-spam-or-inappropriate-conversations.md)
- [What's the character limit on text messages?](https://help.gograyscale.com/en/articles/3196852-what-s-the-character-limit-on-text-messages.md): When it comes to texting, shorter is typically better. But here's what's possible with Grayscale.
- [How should I format international numbers?](https://help.gograyscale.com/en/articles/3482650-how-should-i-format-international-numbers.md): If you're looking to upload candidates with international numbers, check this out first.
- [How do I download the mobile app?](https://help.gograyscale.com/en/articles/3782814-how-do-i-download-the-mobile-app.md): Download our mobile app to take conversations on the go!

### Security & Privacy

- [Grayscale Messaging Policy](https://help.gograyscale.com/en/articles/7904176-grayscale-messaging-policy.md)

## Français

### Vue d'ensemble de Grayscale

- [Sondages de Grayscale 🤓](https://help.gograyscale.com/fr/articles/4305117-sondages-de-grayscale.md): Sondez vos candidats et suivez l'évolution de leur NPS.

### Commencer

- [Guide de Démarrage](https://help.gograyscale.com/fr/articles/4641471-guide-de-demarrage.md): Voici tout ce qu'il faut savoir pour commencer à utiliser Grayscale
- [Télécharger l'extension pour navigateur Grayscale](https://help.gograyscale.com/fr/articles/9791174-telecharger-l-extension-pour-navigateur-grayscale.md): Téléchargez l'extension Chrome dès aujourd'hui !
- [Tout sur l'extension Grayscale](https://help.gograyscale.com/fr/articles/9450142-tout-sur-l-extension-grayscale.md): Explication des modifications apportées à l'extension du navigateur
- [Commencer : L'extension de navigateur Grayscale](https://help.gograyscale.com/fr/articles/9467476-commencer-l-extension-de-navigateur-grayscale.md): Comment commencer à utiliser la nouvelle extension du navigateur
- [Comment utiliser l'extension de navigateur](https://help.gograyscale.com/fr/articles/5803450-comment-utiliser-l-extension-de-navigateur.md)
- [Comment déplacer l'extension?](https://help.gograyscale.com/fr/articles/9483089-comment-deplacer-l-extension.md): Instructions pour repositionner l'extension Grayscale sur le côté gauche de la page dans Google Chrome.
- [Mon extension Grayscale ne fonctionne pas. Que dois-je faire pour y remédier?](https://help.gograyscale.com/fr/articles/4529502-mon-extension-grayscale-ne-fonctionne-pas-que-dois-je-faire-pour-y-remedier.md): Vous rencontrez des problèmes avec l'extension Grayscale Browser? Essayez ces conseils utiles.
- [Activer votre extension de navigateur dans Google Chrome](https://help.gograyscale.com/fr/articles/3069025-activer-votre-extension-de-navigateur-dans-google-chrome.md): Un guide étape par étape pour installer notre super extension de navigateur
- [Activer votre extension de navigateur dans Microsoft Edge](https://help.gograyscale.com/fr/articles/5803181-activer-votre-extension-de-navigateur-dans-microsoft-edge.md): Guide étape par étape pour télécharger notre pratique extension de navigateur dans Microsoft Edge
- [Activer votre extension Chrome dans Brave](https://help.gograyscale.com/fr/articles/6272571-activer-votre-extension-chrome-dans-brave.md): Un guide étape par étape pour configurer notre extension Chrome pratique
- [Accès à l'extension Chrome en mode Incognito](https://help.gograyscale.com/fr/articles/3187910-acces-a-l-extension-chrome-en-mode-incognito.md): Si vous utilisez le mode incognito dans votre navigateur, ce paramètre est fait pour vous.
- [L'extension du navigateur ne s'ouvrira pas](https://help.gograyscale.com/fr/articles/9892324-l-extension-du-navigateur-ne-s-ouvrira-pas.md): Tu n'arrives pas à ouvrir l'extension du navigateur? Cet article va aider !
- [Comment mettre à jour manuellement l'extension du navigateur](https://help.gograyscale.com/fr/articles/9590806-comment-mettre-a-jour-manuellement-l-extension-du-navigateur.md): Instructions pour la mise à jour manuelle de l'extension du navigateur
- [Je ne peux pas me connecter à l'extension Chrome](https://help.gograyscale.com/fr/articles/8032568-je-ne-peux-pas-me-connecter-a-l-extension-chrome.md): Étapes rapides pour résoudre les problèmes de connexion les plus courants
- [Guide de l'utilisateur : Vue d'ensemble de l'extension Chrome et du tableau de bord](https://help.gograyscale.com/fr/articles/6680111-guide-de-l-utilisateur-vue-d-ensemble-de-l-extension-chrome-et-du-tableau-de-bord.md)
- [Guide de l'Utilisateur : Paramètres, Notifications et Modèles](https://help.gograyscale.com/fr/articles/6680151-guide-de-l-utilisateur-parametres-notifications-et-modeles.md)
- [Guide de l'utilisateur : Boîte de réception et messagerie 1:1](https://help.gograyscale.com/fr/articles/6680273-guide-de-l-utilisateur-boite-de-reception-et-messagerie-1-1.md)
- [Guide de l'utilisateur : Messagerie en Masse](https://help.gograyscale.com/fr/articles/6680305-guide-de-l-utilisateur-messagerie-en-masse.md)
- [Guide de l'utilisateur : Automatisations](https://help.gograyscale.com/fr/articles/6680461-guide-de-l-utilisateur-automatisations.md)
- [Guide de l'utilisateur : Rapports](https://help.gograyscale.com/fr/articles/6676374-guide-de-l-utilisateur-rapports.md)
- [Guide de l'utilisateur : Le Centre d'Aide](https://help.gograyscale.com/fr/articles/6680407-guide-de-l-utilisateur-le-centre-d-aide.md)
- [Guide de l'Administrateur : Fonctions Réservées aux Administrateurs](https://help.gograyscale.com/fr/articles/6676237-guide-de-l-administrateur-fonctions-reservees-aux-administrateurs.md): Fonctions réservées à l'administrateur en Grayscale et aperçu de l'automatisation
- [5 bonnes pratiques pour envoyer des SMS aux candidats](https://help.gograyscale.com/fr/articles/3116351-5-bonnes-pratiques-pour-envoyer-des-sms-aux-candidats.md): Quelques conseils pour augmenter votre taux de réponse et offrir la meilleure expérience possible aux candidats
- [\[VIDÉO\] Comment maximiser le taux de réponse lors du contact à froid avec des candidats](https://help.gograyscale.com/fr/articles/4058980-video-comment-maximiser-le-taux-de-reponse-lors-du-contact-a-froid-avec-des-candidats.md): Découvrez ces 5 règles pour contacter les candidats à froid
- [Comment utiliser le filtrage par tags lors de l'envoi de Messages en masse et d'Automatisations](https://help.gograyscale.com/fr/articles/5680755-comment-utiliser-le-filtrage-par-tags-lors-de-l-envoi-de-messages-en-masse-et-d-automatisations.md): Filtrage des tags ATS lors de l'envoi de Messages en masse et Automatisations
- [Meilleures pratiques pour la gestion de l'opt-in et de l'opt-out aux États-Unis](https://help.gograyscale.com/fr/articles/4999455-meilleures-pratiques-pour-la-gestion-de-l-opt-in-et-de-l-opt-out-aux-etats-unis.md): Tout ce que vous devez savoir sur l'opt-in et l'opt-out des candidats
- [Guide du recruteur sur la conformité à la TCPA](https://help.gograyscale.com/fr/articles/3221008-guide-du-recruteur-sur-la-conformite-a-la-tcpa.md): Ce que la loi américaine dit sur l'envoi de SMS aux candidats
- [Comment fonctionne le filtrage des messages?](https://help.gograyscale.com/fr/articles/8322869-comment-fonctionne-le-filtrage-des-messages.md): Ce guide traite du filtrage des SMS qui peut affecter la livraison de vos messages SMS Grayscale.

### Intégrations

- [Configuration du Pipeline SAP SuccessFactors](https://help.gograyscale.com/fr/articles/7173315-configuration-du-pipeline-sap-successfactors.md): Pour les admins, choisissez les étapes de travail de SuccessFactors qui apparaissent dans les messages groupés et les automatisations.
- [Instructions d'intégration SAP SuccessFactors – Module de recrutement](https://help.gograyscale.com/fr/articles/9358802-instructions-d-integration-sap-successfactors-module-de-recrutement.md)
- [Tout sur les Champs Personnalisés](https://help.gograyscale.com/fr/articles/8548797-tout-sur-les-champs-personnalises.md): Cet article explique comment configurer et utiliser des champs personnalisés dans les automatisations
- [Mappage des champs personnalisés - SuccessFactors](https://help.gograyscale.com/fr/articles/8548799-mappage-des-champs-personnalises-successfactors.md): Cet article explique comment mapper des champs personnalisés pour SAP SuccessFactors.
- [Je suis sur Greenhouse - dois-je faire quelque chose pour activer les Automatisations d'entretiens ?](https://help.gograyscale.com/fr/articles/4720553-je-suis-sur-greenhouse-dois-je-faire-quelque-chose-pour-activer-les-automatisations-d-entretiens.md): Etapes à suivre par les clients de Greenhouse pour activer les rappels d'entretien.
- [Comment Activer l'Intégration Greenhouse](https://help.gograyscale.com/fr/articles/3069878-comment-activer-l-integration-greenhouse.md)
- [Gestion des consentements par SMS - Greenhouse ATS](https://help.gograyscale.com/fr/articles/8653363-gestion-des-consentements-par-sms-greenhouse-ats.md): Un guide étape par étape pour activer la collecte de consentement par SMS dans Greenhouse
- [Comment activer un Lever d'intégration](https://help.gograyscale.com/fr/articles/3690627-comment-activer-un-lever-d-integration.md): Un guide étape par étape pour la mise en place de l'intégration de Lever
- [Je suis sur Lever - dois-je faire quelque chose pour activer les rappels d'entretien automatisés ?](https://help.gograyscale.com/fr/articles/4720577-je-suis-sur-lever-dois-je-faire-quelque-chose-pour-activer-les-rappels-d-entretien-automatises.md): Etapes à suivre par les clients de Lever pour activer les rappels d'entretien.
- [Comment automatiser le processus d'opt-in dans Lever](https://help.gograyscale.com/fr/articles/7980844-comment-automatiser-le-processus-d-opt-in-dans-lever.md): Vous cherchez un moyen d'automatiser votre processus d'opt-in 10DLC dans Lever ?
- [Étendue des travaux - Workday ATS](https://help.gograyscale.com/fr/articles/9134624-etendue-des-travaux-workday-ats.md)
- [Workday ATS - Permissions d'intégration](https://help.gograyscale.com/fr/articles/9134299-workday-ats-permissions-d-integration.md)
- [Workday ATS - Gestion du consentement par SMS](https://help.gograyscale.com/fr/articles/9134409-workday-ats-gestion-du-consentement-par-sms.md)
- [Workday ATS - Intégration Rapport personnalisé pour les étapes du workflow](https://help.gograyscale.com/fr/articles/9134465-workday-ats-integration-rapport-personnalise-pour-les-etapes-du-workflow.md)
- [Workday ATS - Activer l'abonnement aux données en temps réel](https://help.gograyscale.com/fr/articles/9134532-workday-ats-activer-l-abonnement-aux-donnees-en-temps-reel.md)

### Canaux de Messagerie

- [Répertoire des codes d'erreur](https://help.gograyscale.com/fr/articles/8312764-repertoire-des-codes-d-erreur.md): Les messages ne sont pas délivrés ? Découvrez les erreurs les plus courantes et comment les résoudre.
- [Exemples de questions sur le consentement par SMS](https://help.gograyscale.com/fr/articles/9134480-exemples-de-questions-sur-le-consentement-par-sms.md): Question d'opt-in inspirée✨
- [États-Unis Enregistrement A2P 10DLC](https://help.gograyscale.com/fr/articles/6782088-etats-unis-enregistrement-a2p-10dlc.md): Un bref aperçu de la procédure d'inscription au 10DLC
- [L'enregistrement de la marque et la 10DLC](https://help.gograyscale.com/fr/articles/6760072-l-enregistrement-de-la-marque-et-la-10dlc.md): Meilleures pratiques et ressources pour l'enregistrement de votre marque.
- [Catégories de messages interdits aux États-Unis et au Canada](https://help.gograyscale.com/fr/articles/7925068-categories-de-messages-interdits-aux-etats-unis-et-au-canada.md): Les sujets suivants ne sont pas autorisés lors de l'envoi de SMS aux États-Unis et au Canada
- [Comment éviter que vos messages Grayscale ne soient filtrés ou bloqués lors de l'envoi de liens](https://help.gograyscale.com/fr/articles/6454974-comment-eviter-que-vos-messages-grayscale-ne-soient-filtres-ou-bloques-lors-de-l-envoi-de-liens.md): Filtrage des messages et comment éviter les violations de l'opérateur lors de l'envoi de liens
- [Ce qu'il faut savoir sur la conformité des SMS Opt-In](https://help.gograyscale.com/fr/articles/6766467-ce-qu-il-faut-savoir-sur-la-conformite-des-sms-opt-in.md): Ressources et bonnes pratiques pour l'opt-in par SMS
- [Commencer avec WhatsApp](https://help.gograyscale.com/fr/articles/9714525-commencer-avec-whatsapp.md): Envoyer des messages en Grayscale avec WhatsApp
- [Configurer WhatsApp](https://help.gograyscale.com/fr/articles/8639232-configurer-whatsapp.md): Comment demander l'intégration de WhatsApp et comment la mettre en place ?
- [Envoyer des Messages avec WhatsApp](https://help.gograyscale.com/fr/articles/8573023-envoyer-des-messages-avec-whatsapp.md)

### Grayscale pour le Recrutement

- [Optimisez vos processus grâce aux Automatisations ⚡️](https://help.gograyscale.com/fr/articles/3690614-optimisez-vos-processus-grace-aux-automatisations.md): Automatiser les tâches répétitives et créer une expérience candidat très tactile à l'échelle.
- [Guide d'Inspiration des Modèles](https://help.gograyscale.com/fr/articles/6830851-guide-d-inspiration-des-modeles.md): Modèles suggérés pour les différents points de contact tout au long du parcours du candidat.
- [10 modèles de textos indispensables pour votre processus d'embauche](https://help.gograyscale.com/fr/articles/3281543-10-modeles-de-textos-indispensables-pour-votre-processus-d-embauche.md): Besoin d'inspiration pour les textos?Consultez ces modèles de textos utiles pour laisser libre cours à votre créativité.
- [Tout sur les Rappels](https://help.gograyscale.com/fr/articles/4036915-tout-sur-les-rappels.md): Mettre en place des automatisations de rappels pour inciter vos candidats à répondre.
- [Utiliser des Extraits](https://help.gograyscale.com/fr/articles/5745222-utiliser-des-extraits.md): Améliore tes modèles, automatisations, et plus encore avec des Extraits
- [Démarrer Avec la Boîte de Réception](https://help.gograyscale.com/fr/articles/6661389-demarrer-avec-la-boite-de-reception.md): Découvrez ce qui est possible dans votre Boîte de réception Grayscale
- [Caractéristiques de la Messagerie 1:1](https://help.gograyscale.com/fr/articles/8435272-caracteristiques-de-la-messagerie-1-1.md): Navigation dans les fonctions de conversation
- [Rappels : Messagerie 1:1](https://help.gograyscale.com/fr/articles/8436668-rappels-messagerie-1-1.md): Ajout ou annulation de rappels dans la messagerie 1:1.
- [Comment mettre à jour le numéro de téléphone d'un candidat ?](https://help.gograyscale.com/fr/articles/6840495-comment-mettre-a-jour-le-numero-de-telephone-d-un-candidat.md): Vous souhaitez modifier le numéro de téléphone d'un candidat en Grayscale ? Laissez-nous vous expliquer comment procéder.
- [Mise à jour du numéro de téléphone d'un candidat - Ajout manuel](https://help.gograyscale.com/fr/articles/8421298-mise-a-jour-du-numero-de-telephone-d-un-candidat-ajout-manuel.md): Vous souhaitez modifier le numéro de téléphone d'un candidat en Grayscale ? Laissez-nous vous expliquer comment procéder.
- [Mise à jour du numéro de téléphone d'un candidat - ATS Intégré](https://help.gograyscale.com/fr/articles/8421247-mise-a-jour-du-numero-de-telephone-d-un-candidat-ats-integre.md): Vous souhaitez modifier le numéro de téléphone d'un candidat en Grayscale ? Laissez-nous vous expliquer comment procéder.
- [Commencer avec la messagerie groupée pour le recrutement](https://help.gograyscale.com/fr/articles/5162461-commencer-avec-la-messagerie-groupee-pour-le-recrutement.md): Les bases des Messages en masse + Rappels pour le recrutement
- [Présentation de l'onglet Exécutions pour les Messages en Masse ✨](https://help.gograyscale.com/fr/articles/9675468-presentation-de-l-onglet-executions-pour-les-messages-en-masse.md): Description de la fonctionnalité de l'onglet Exécutions pour les messages en masse
- [Meilleures Pratiques pour les Messages en Masse](https://help.gograyscale.com/fr/articles/3116344-meilleures-pratiques-pour-les-messages-en-masse.md): Cet article explique les meilleures pratiques en matière de messages en masse en Grayscale.
- [Messages en Masse avec WhatsApp](https://help.gograyscale.com/fr/articles/8639150-messages-en-masse-avec-whatsapp.md): Détails sur l'envoi de messages en masse via WhatsApp
- [Rappels : Messages en Masse](https://help.gograyscale.com/fr/articles/8436682-rappels-messages-en-masse.md): Ajout ou annulation de rappels dans les Messages en masse.
- [Commencer avec les Automatisations Grayscale pour le recrutement](https://help.gograyscale.com/fr/articles/4690248-commencer-avec-les-automatisations-grayscale-pour-le-recrutement.md): Automatisez les points de contact tels que la programmation des entretiens, l'envoi de rappels d'entretien, la collecte des commentaires des candidats, et bien plus encore.
- [Configuration des rappels d'entretien automatisés et des suivis](https://help.gograyscale.com/fr/articles/4720347-configuration-des-rappels-d-entretien-automatises-et-des-suivis.md): Suivez ce guide étape par étape pour commencer
- [Automatisations du routage des réponses](https://help.gograyscale.com/fr/articles/8058243-automatisations-du-routage-des-reponses.md): Ajouter des suiveurs dynamiques à vos Automatisations - Pour les utilisateurs de Greenhouse et de SAP SuccessFactors.
- [Envoyer des Automatisations avec WhatsApp](https://help.gograyscale.com/fr/articles/9730606-envoyer-des-automatisations-avec-whatsapp.md): Détails sur l'envoi d'automatismes via WhatsApp
- [Présentation de l'onglet Exécutions pour les Automatisations ✨](https://help.gograyscale.com/fr/articles/9670927-presentation-de-l-onglet-executions-pour-les-automatisations.md): Description de la fonctionnalité de l'onglet Exécutions pour les Automatisations
- [Comprendre vos Rapports d'Automatisation](https://help.gograyscale.com/fr/articles/6364596-comprendre-vos-rapports-d-automatisation.md): Qu'entend-on exactement par "automatisations" ?
- [Rappels : Automatisations](https://help.gograyscale.com/fr/articles/8436706-rappels-automatisations.md): Ajouter ou annuler des rappels dans les automatisations
- [Présentation du Centre d'embauche✨](https://help.gograyscale.com/fr/articles/8340829-presentation-du-centre-d-embauche.md)
- [Comment ajouter des candidats à des listes](https://help.gograyscale.com/fr/articles/3294485-comment-ajouter-des-candidats-a-des-listes.md): Instructions sur la manière d'ajouter des candidats à une liste
- [Comment Retirer un Candidat d'une Liste](https://help.gograyscale.com/fr/articles/5831627-comment-retirer-un-candidat-d-une-liste.md): Supprimer un candidat d'une liste
- [Comment ajouter des candidats via le téléchargement d'un fichier CSV?](https://help.gograyscale.com/fr/articles/3281607-comment-ajouter-des-candidats-via-le-telechargement-d-un-fichier-csv.md): Vous souhaitez ajouter des candidats à votre compte Grayscale en masse?Cet article est pour vous.
- [Vous avez des difficultés à télécharger un fichier CSV? Lire la suite.](https://help.gograyscale.com/fr/articles/3812644-vous-avez-des-difficultes-a-telecharger-un-fichier-csv-lire-la-suite.md): Consultez ces étapes de dépannage pour le téléchargement d'un fichier CSV.
- [Premiers Pas dans Planification](https://help.gograyscale.com/fr/articles/7475442-premiers-pas-dans-planification.md): Grâce à la fonction Auto-Planification de Grayscale, il est encore plus facile d'inscrire davantage d'entretiens sur votre calendrier.
- [Planification : Comment intégrer votre calendrier](https://help.gograyscale.com/fr/articles/8345198-planification-comment-integrer-votre-calendrier.md): Trois étapes simples pour intégrer votre calendrier.
- [Planification : Mise en place du calendrier](https://help.gograyscale.com/fr/articles/8349289-planification-mise-en-place-du-calendrier.md): Paramètres et intégrations de votre calendrier
- [Planification : Types d'événements](https://help.gograyscale.com/fr/articles/8345374-planification-types-d-evenements.md): Grâce à la fonction Self-Scheduling de Grayscale, il est encore plus facile d'inscrire davantage d'entretiens sur votre calendrier.
- [Planification : Envoyer des liens de réservation aux candidats](https://help.gograyscale.com/fr/articles/8349528-planification-envoyer-des-liens-de-reservation-aux-candidats.md): Grâce à la fonction Self-Scheduling de Grayscale, il est encore plus facile d'inscrire davantage d'entretiens sur votre calendrier.
- [Planification : Événements programmés](https://help.gograyscale.com/fr/articles/9077550-planification-evenements-programmes.md): Consulter et gérer les événements à venir
- [Inscription à l'événement : Ajouter et reprogrammer les participants](https://help.gograyscale.com/fr/articles/9597054-inscription-a-l-evenement-ajouter-et-reprogrammer-les-participants.md)
- [Commencer avec les Sondages](https://help.gograyscale.com/fr/articles/6368009-commencer-avec-les-sondages.md): Mise en place de l'sondages.
- [Exportation des données des SNP à partir de Grayscale](https://help.gograyscale.com/fr/articles/4274634-exportation-des-donnees-des-snp-a-partir-de-grayscale.md): Guide rapide pour exporter toutes vos données d'enquête
- [Tout ce que vous devez savoir sur notre tableau de bord des rapports](https://help.gograyscale.com/fr/articles/4852440-tout-ce-que-vous-devez-savoir-sur-notre-tableau-de-bord-des-rapports.md)

### Grayscale pour l’Onboarding

- [Introduction du Module d'Intégration ✨](https://help.gograyscale.com/fr/articles/9424662-introduction-du-module-d-integration.md): Infos sur notre intégration du module d'Intégration de SuccessFactors

### Grayscale pour les Employés

- [Introduction de Grayscale pour les employés ✨](https://help.gograyscale.com/fr/articles/9431852-introduction-de-grayscale-pour-les-employes.md): Informations sur notre intégration du module SAP SuccessFactors Employee Central

### Paramètres

- [Paramètres de Localisation](https://help.gograyscale.com/fr/articles/9641529-parametres-de-localisation.md): Comment personnaliser l'interface utilisateur de Grayscale avec votre langue préférée, le format de date et d'heure
- [Je n'arrive pas à me connecter à mon compte Grayscale. Aidez-nous!](https://help.gograyscale.com/fr/articles/4632071-je-n-arrive-pas-a-me-connecter-a-mon-compte-grayscale-aidez-nous.md): Vous avez des problèmes de connexion? Vous êtes au bon endroit!
- [Activation des Notifications dans Microsoft Edge](https://help.gograyscale.com/fr/articles/6973995-activation-des-notifications-dans-microsoft-edge.md): Guide étape par étape pour activer les notifications dans Microsoft Edge
- [Activation des Notifications](https://help.gograyscale.com/fr/articles/3249406-activation-des-notifications.md): Comment activer les notifications par e-mail, push, SMS et/ou bureau pour ne rien manquer
- [Activation des Notifications dans Google Chrome](https://help.gograyscale.com/fr/articles/6953286-activation-des-notifications-dans-google-chrome.md): Guide étape par étape pour activer les notifications dans Google Chrome
- [Je ne reçois pas d'e-mails de Grayscale. Que se passe-t-il ?](https://help.gograyscale.com/fr/articles/4616407-je-ne-recois-pas-d-e-mails-de-grayscale-que-se-passe-t-il.md): Si vous ne recevez pas vos informations de connexion, vos notifications par courriel, etc., lisez cet article.
- [Création d'Extraits Personnalisés](https://help.gograyscale.com/fr/articles/3314389-creation-d-extraits-personnalises.md): Enregistrez les liens que vous utilisez fréquemment pour rédiger vos messages encore plus rapidement.
- [Modèles à partager](https://help.gograyscale.com/fr/articles/5680741-modeles-a-partager.md): Partage de modèles au sein de votre équipe
- [Sauvegarde et réutilisation des modèles](https://help.gograyscale.com/fr/articles/3275854-sauvegarde-et-reutilisation-des-modeles.md): Tout ce que vous devez savoir sur l'utilisation des modèles.
- [Disponibilité et Répondeur Automatique](https://help.gograyscale.com/fr/articles/6654092-disponibilite-et-repondeur-automatique.md): Prévenez automatiquement les personnes que vous ne pourrez pas les recontacter immédiatement.
- [Premiers pas avec le renvoi d'appel](https://help.gograyscale.com/fr/articles/8410281-premiers-pas-avec-le-renvoi-d-appel.md)
- [Renvoi d'appel : Configuration de l'utilisateur](https://help.gograyscale.com/fr/articles/8538842-renvoi-d-appel-configuration-de-l-utilisateur.md): Activez le renvoi d'appel dans votre compte dès aujourd'hui !
- [Paramètres de l'organisation](https://help.gograyscale.com/fr/articles/8520523-parametres-de-l-organisation.md): Paramètres et activations de fonctionnalités réservés aux administrateurs
- [Renvoi d'appel : Pour les Administrateurs](https://help.gograyscale.com/fr/articles/8544988-renvoi-d-appel-pour-les-administrateurs.md): Configuration rapide de l'activation du renvoi d'appel pour votre organisation
- [Comment ajouter ou désactiver un utilisateur dans mon compte ?](https://help.gograyscale.com/fr/articles/4036585-comment-ajouter-ou-desactiver-un-utilisateur-dans-mon-compte.md): Comment ajouter/supprimer des utilisateurs dans votre compte

### Signature unique

- [Gestion des utilisateurs SSO](https://help.gograyscale.com/fr/articles/6679606-gestion-des-utilisateurs-sso.md): Comment gérer les utilisateurs de Grayscale avec le SSO activé.
- [S'identifier avec SSO](https://help.gograyscale.com/fr/articles/6695168-s-identifier-avec-sso.md): Si votre entreprise a activé le SSO \(Single Sign-On\), il est encore plus facile de se connecter à Grayscale !
- [FAQ sur le SSO](https://help.gograyscale.com/fr/articles/6658668-faq-sur-le-sso.md): Questions fréquemment posées sur l'authentification unique
- [Utiliser le SSO sur votre appareil mobile](https://help.gograyscale.com/fr/articles/6654222-utiliser-le-sso-sur-votre-appareil-mobile.md): Créez une application / un signet sur votre écran d'accueil pour vous connecter à l'aide de l'application Web de Grayscale.
- [Ajouter Grayscale à l'écran d'accueil de votre appareil mobile](https://help.gograyscale.com/fr/articles/9145500-ajouter-grayscale-a-l-ecran-d-accueil-de-votre-appareil-mobile.md): Créez une application / un signet sur votre écran d'accueil pour vous connecter à l'aide de l'application Web de Grayscale.
- [Considérations relatives à la mise en œuvre de l'Authentification Unique](https://help.gograyscale.com/fr/articles/6654195-considerations-relatives-a-la-mise-en-oeuvre-de-l-authentification-unique.md)

### Vidéos de formation

- [Bibliothèque de Vidéos de Formation Grayscale](https://help.gograyscale.com/fr/articles/5859935-bibliotheque-de-videos-de-formation-grayscale.md): Regardez ces vidéos de formation spécifiques qui vous aideront à vous familiariser avec tout ce que Grayscale offre!
- [Vidéos de formation Greenhouse](https://help.gograyscale.com/fr/articles/5859957-videos-de-formation-greenhouse.md): Regarde les vidéos pour apprendre à utiliser Grayscale dans Greenhouse !
- [1. Commencer avec Grayscale dans Greenhouse \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5831619-1-commencer-avec-grayscale-dans-greenhouse-video-de-formation.md)
- [2. Envoi de SMS 1-1 dans Greenhouse \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5860046-2-envoi-de-sms-1-1-dans-greenhouse-video-de-formation.md)
- [3. Messagerie en Masse dans Greenhouse \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5860060-3-messagerie-en-masse-dans-greenhouse-video-de-formation.md): Comment envoyer le même message à plusieurs candidats en même temps
- [4. Automatisations dans Greenhouse \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5860073-4-automatisations-dans-greenhouse-video-de-formation.md): Apprends à automatiser les messages et à les envoyer aux candidats au moment parfait
- [5. Sondages et Rapports dans Greenhouse \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5860083-5-sondages-et-rapports-dans-greenhouse-video-de-formation.md)
- [6. Paramètres et Notifications dans Greenhouse \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5860107-6-parametres-et-notifications-dans-greenhouse-video-de-formation.md): Explore les options de réglage et de notification de Grayscale
- [7. Le Centre d'aide dans Greenhouse \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5860120-7-le-centre-d-aide-dans-greenhouse-video-de-formation.md): Découvrez comment utiliser notre Centre d'aide
- [Vidéos de Formation SAP SuccessFactors](https://help.gograyscale.com/fr/articles/8337245-videos-de-formation-sap-successfactors.md): Regardez les vidéos afin d'apprendre à utiliser Grayscale dans SAP SuccessFactors !
- [1. Commencer avec Grayscale dans SAP SuccessFactors \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/8365170-1-commencer-avec-grayscale-dans-sap-successfactors-video-de-formation.md)
- [2. 1-1 Texting dans SAP SuccessFactors \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/8365371-2-1-1-texting-dans-sap-successfactors-video-de-formation.md)
- [3. Messages en Masse dans SAP SuccessFactors](https://help.gograyscale.com/fr/articles/8365432-3-messages-en-masse-dans-sap-successfactors.md): Comment envoyer le même message à plusieurs candidats à la fois ?
- [4. Automatisations dans SAP SuccessFactors \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/8365455-4-automatisations-dans-sap-successfactors-video-de-formation.md): Apprenez à automatiser les messages et à les faire parvenir aux candidats au moment opportun
- [5. Sondages et Rapports dans SAP SuccessFactors \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/8365464-5-sondages-et-rapports-dans-sap-successfactors-video-de-formation.md)
- [6. Paramètres et Notifications dans SAP SuccessFactors \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/8365478-6-parametres-et-notifications-dans-sap-successfactors-video-de-formation.md): Explorer les options de paramétrage et de notification de Grayscale
- [7. Le Centre d'Aide dans SAP SuccessFactors \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/8365489-7-le-centre-d-aide-dans-sap-successfactors-video-de-formation.md): Découvrez comment utiliser notre centre d'aide
- [Vidéos de Formation Lever](https://help.gograyscale.com/fr/articles/5962123-videos-de-formation-lever.md): Regarde les vidéos pour apprendre à utiliser Grayscale dans Lever !
- [2. 1-1 L'envoi de SMS dans Lever \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962195-2-1-1-l-envoi-de-sms-dans-lever-video-de-formation.md)
- [3. Messagerie en masse dans Lever \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962202-3-messagerie-en-masse-dans-lever-video-de-formation.md): Comment envoyer le même message à plusieurs candidats en même temps
- [4. Automatisations dans Lever \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962209-4-automatisations-dans-lever-video-de-formation.md): Apprends à automatiser les messages et à les envoyer aux candidats au moment parfait
- [5. Sondages et Rapports dans Lever \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962210-5-sondages-et-rapports-dans-lever-video-de-formation.md)
- [6. Paramètres et Notifications dans Lever \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962212-6-parametres-et-notifications-dans-lever-video-de-formation.md): Explore les options de réglages et de notifications de Grayscale
- [7. Le Centre d'Aide dans Lever \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962225-7-le-centre-d-aide-dans-lever-video-de-formation.md): Découvrez comment utiliser notre centre d'aide
- [1. Commencer avec Grayscale dans Lever \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962131-1-commencer-avec-grayscale-dans-lever-video-de-formation.md)
- [Vidéos de formation sur ordinateur](https://help.gograyscale.com/fr/articles/5962308-videos-de-formation-sur-ordinateur.md): Regarde les vidéos pour apprendre à utiliser la version Desktop de Grayscale !
- [1. Commencer avec la version de bureau de Grayscale \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962316-1-commencer-avec-la-version-de-bureau-de-grayscale-video-de-formation.md)
- [2. Le Vivier de talents dans la version de bureau de Grayscale \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962320-2-le-vivier-de-talents-dans-la-version-de-bureau-de-grayscale-video-de-formation.md): Apprends comment télécharger des candidats et créer des listes
- [3. Votre Boîte de Réception & SMS 1-1 dans la version de bureau de Grayscale \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962322-3-votre-boite-de-reception-sms-1-1-dans-la-version-de-bureau-de-grayscale-video-de-formation.md)
- [4. Messagerie en Masse dans la version de bureau \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962334-4-messagerie-en-masse-dans-la-version-de-bureau-video-de-formation.md): Comment envoyer le même message à plusieurs candidats en même temps
- [6. Le Centre d'Aide dans la version de bureau \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962341-6-le-centre-d-aide-dans-la-version-de-bureau-video-de-formation.md)
- [5. Rapports et Paramètres dans la version de bureau de Grayscale \(vidéo de formation\)](https://help.gograyscale.com/fr/articles/5962342-5-rapports-et-parametres-dans-la-version-de-bureau-de-grayscale-video-de-formation.md): Principaux indicateurs suivis dans Grayscale et explorez Paramètres et Notifications

### FAQ sur l'envoi de SMS en Grayscale

- [Puis-je utiliser des emojis dans mes messages Grayscale?](https://help.gograyscale.com/fr/articles/5860180-puis-je-utiliser-des-emojis-dans-mes-messages-grayscale.md)
- [De quel numéro les candidats seront-ils contactés par SMS ?](https://help.gograyscale.com/fr/articles/5860023-de-quel-numero-les-candidats-seront-ils-contactes-par-sms.md)
- [Comment les fuseaux horaires fonctionnent-ils dans les rappels d'entretien ?](https://help.gograyscale.com/fr/articles/5746009-comment-les-fuseaux-horaires-fonctionnent-ils-dans-les-rappels-d-entretien.md)
- [À quoi sert le fait de "suivre" une conversation ?](https://help.gograyscale.com/fr/articles/3753514-a-quoi-sert-le-fait-de-suivre-une-conversation.md): En savoir plus sur la fonctionnalité "Suivre" de Grayscale
- [Les candidats doivent-ils s'inscrire avant que je puisse leur envoyer un message ?](https://help.gograyscale.com/fr/articles/3353709-les-candidats-doivent-ils-s-inscrire-avant-que-je-puisse-leur-envoyer-un-message.md)
- [Les candidats ont-ils besoin d'un moyen de refuser de recevoir mes messages ?](https://help.gograyscale.com/fr/articles/3353743-les-candidats-ont-ils-besoin-d-un-moyen-de-refuser-de-recevoir-mes-messages.md)
- [Dois-je craindre que mes textes soient marqués comme spam ?](https://help.gograyscale.com/fr/articles/3353752-dois-je-craindre-que-mes-textes-soient-marques-comme-spam.md)
- [Comment bloquer le SPAM ou les conversations inappropriées?](https://help.gograyscale.com/fr/articles/3812607-comment-bloquer-le-spam-ou-les-conversations-inappropriees.md)
- [Quelle est la limite de caractères pour les SMS?](https://help.gograyscale.com/fr/articles/3196852-quelle-est-la-limite-de-caracteres-pour-les-sms.md): Lorsqu'il s'agit d'envoyer des SMS, le plus court est généralement le mieux.Mais voici ce qu'il est possible de faire avec Grayscale.
- [Comment dois-je formater les numéros internationaux ?](https://help.gograyscale.com/fr/articles/3482650-comment-dois-je-formater-les-numeros-internationaux.md): Si vous souhaitez télécharger des candidats avec des numéros internationaux, vérifiez d'abord ceci.
- [Comment télécharger l'application mobile?](https://help.gograyscale.com/fr/articles/3782814-comment-telecharger-l-application-mobile.md): Téléchargez notre application mobile pour prendre vos conversations en main !

### Sécurité et Confidentialité

- [Politique de Messagerie Grayscale](https://help.gograyscale.com/fr/articles/7904176-politique-de-messagerie-grayscale.md)

## Deutsch

### Grayscale-Übersicht

- [Erhebungen nach Grayscale 🤓](https://help.gograyscale.com/de/articles/4305117-erhebungen-nach-grayscale.md): Befragen Sie Ihre Bewerber und verfolgen Sie den NPS der Bewerber.

### Loslegen

- [Leitfaden für die ersten Schritte](https://help.gograyscale.com/de/articles/4641471-leitfaden-fur-die-ersten-schritte.md): Hier finden Sie alles, was Sie für den Einstieg in Grayscale wissen müssen
- [Laden Sie die Grayscale-Browser-Erweiterung herunter](https://help.gograyscale.com/de/articles/9791174-laden-sie-die-grayscale-browser-erweiterung-herunter.md): Laden Sie die Chrome-Erweiterung noch heute herunter!
- [Einführung in die Grayscale-Erweiterung](https://help.gograyscale.com/de/articles/9450142-einfuhrung-in-die-grayscale-erweiterung.md): Erläuterung der Änderungen an der Browser-Erweiterung
- [Erste Schritte: Die Grayscale Browser-Erweiterung](https://help.gograyscale.com/de/articles/9467476-erste-schritte-die-grayscale-browser-erweiterung.md): Wie Sie die neue Browsererweiterung nutzen können
- [So verwenden Sie die Browsererweiterung](https://help.gograyscale.com/de/articles/5803450-so-verwenden-sie-die-browsererweiterung.md)
- [Wie kann ich die Erweiterung verschieben?](https://help.gograyscale.com/de/articles/9483089-wie-kann-ich-die-erweiterung-verschieben.md): Anweisungen zum Verschieben der Grayscale-Erweiterung auf die linke Seite der Seite in Google Chrome
- [Meine Grayscale-Erweiterung funktioniert nicht.Was sollte ich tun, um das Problem zu beheben?](https://help.gograyscale.com/de/articles/4529502-meine-grayscale-erweiterung-funktioniert-nicht-was-sollte-ich-tun-um-das-problem-zu-beheben.md): Haben Sie Probleme mit der Grayscale Browser-Erweiterung?Probieren Sie diese hilfreichen Tipps aus.
- [Aktivierung deiner Browser-Erweiterung in Google Chrome](https://help.gograyscale.com/de/articles/3069025-aktivierung-deiner-browser-erweiterung-in-google-chrome.md): Eine Schritt-für-Schritt-Anleitung zur Einrichtung unserer praktischen Browser-Erweiterung
- [Aktivieren deiner Browser-Erweiterung in Microsoft Edge](https://help.gograyscale.com/de/articles/5803181-aktivieren-deiner-browser-erweiterung-in-microsoft-edge.md): Schritt-für-Schritt-Anleitung zum Herunterladen unserer praktischen Browser-Erweiterung in Microsoft Edge
- [Aktivieren Ihrer Chrome-Erweiterung in Brave](https://help.gograyscale.com/de/articles/6272571-aktivieren-ihrer-chrome-erweiterung-in-brave.md): Eine Schritt-für-Schritt-Anleitung für die Einrichtung unserer praktischen Chrome-Erweiterung
- [Zugriff auf die Chrome-Erweiterung im Inkognito-Modus](https://help.gograyscale.com/de/articles/3187910-zugriff-auf-die-chrome-erweiterung-im-inkognito-modus.md): Wenn Sie in Ihrem Browser den Inkognito-Modus verwenden, ist diese Einstellung für Sie gedacht.
- [Die Browser-Erweiterung öffnet sich nicht](https://help.gograyscale.com/de/articles/9892324-die-browser-erweiterung-offnet-sich-nicht.md): Kannst du die Browser-Erweiterung nicht öffnen?Dieser Artikel wird helfen!
- [So aktualisieren Sie die Browsererweiterung manuell](https://help.gograyscale.com/de/articles/9590806-so-aktualisieren-sie-die-browsererweiterung-manuell.md): Anleitung zur manuellen Aktualisierung der Browsererweiterung
- [Ich kann mich nicht bei der Chrome-Erweiterung anmelden](https://help.gograyscale.com/de/articles/8032568-ich-kann-mich-nicht-bei-der-chrome-erweiterung-anmelden.md): Schnelle Schritte zur Behebung der häufigsten Anmeldeprobleme
- [Benutzerhandbuch: Chrome-Erweiterung & Dashboard Übersicht](https://help.gograyscale.com/de/articles/6680111-benutzerhandbuch-chrome-erweiterung-dashboard-ubersicht.md)
- [Benutzerhandbuch: Einstellungen, Benachrichtigungen und Vorlagen](https://help.gograyscale.com/de/articles/6680151-benutzerhandbuch-einstellungen-benachrichtigungen-und-vorlagen.md)
- [Benutzerhandbuch: Posteingang & 1:1-Nachrichten](https://help.gograyscale.com/de/articles/6680273-benutzerhandbuch-posteingang-1-1-nachrichten.md)
- [Benutzerhandbuch: Recruiting-Massennachrichten](https://help.gograyscale.com/de/articles/6680305-benutzerhandbuch-recruiting-massennachrichten.md)
- [Benutzerhandbuch: Automatisierungen](https://help.gograyscale.com/de/articles/6680461-benutzerhandbuch-automatisierungen.md)
- [Benutzerhandbuch: Berichte](https://help.gograyscale.com/de/articles/6676374-benutzerhandbuch-berichte.md)
- [Benutzerhandbuch: Das Hilfe-Center](https://help.gograyscale.com/de/articles/6680407-benutzerhandbuch-das-hilfe-center.md)
- [Leitfaden für Administratoren: Nur-Administrator-Funktionen](https://help.gograyscale.com/de/articles/6676237-leitfaden-fur-administratoren-nur-administrator-funktionen.md): Nur-Admin-Funktionen in Grayscale und Automatisierungen im Überblick
- [5 bewährte Praktiken für Textnachrichten mit Bewerbern](https://help.gograyscale.com/de/articles/3116351-5-bewahrte-praktiken-fur-textnachrichten-mit-bewerbern.md): Einige Tipps, die Ihnen helfen, Ihre Antwortquote zu erhöhen und den Bewerbern die bestmögliche Erfahrung zu bieten
- [\[VIDEO\] Wie man die Antwortquote maximiert, wenn man kalt Kandidaten anspricht](https://help.gograyscale.com/de/articles/4058980-video-wie-man-die-antwortquote-maximiert-wenn-man-kalt-kandidaten-anspricht.md): Schau dir diese 5 Regeln an, um Kandidaten kalt zu kontaktieren
- [Wie man die Tag-Filterung beim Versenden von Massen-Nachrichten und Automatisierungen verwendet](https://help.gograyscale.com/de/articles/5680755-wie-man-die-tag-filterung-beim-versenden-von-massen-nachrichten-und-automatisierungen-verwendet.md): ATS-Tag-Filterung beim Senden von Massen-Nachrichten und Automatisierungen
- [Bewährte Praktiken für den Umgang mit Opt-in und Opt-out in den USA](https://help.gograyscale.com/de/articles/4999455-bewahrte-praktiken-fur-den-umgang-mit-opt-in-und-opt-out-in-den-usa.md): Alles, was Sie über Opt-in und Opt-out von Kandidaten wissen müssen
- [Leitfaden für Personalverantwortliche zur Einhaltung des TCPA](https://help.gograyscale.com/de/articles/3221008-leitfaden-fur-personalverantwortliche-zur-einhaltung-des-tcpa.md): Was das US-Recht zum Thema SMS mit Kandidaten sagt
- [Wie funktioniert die Nachrichtenfilterung?](https://help.gograyscale.com/de/articles/8322869-wie-funktioniert-die-nachrichtenfilterung.md): In diesem Leitfaden wird die SMS-Filterung erläutert, die die Zustellung Ihrer Grayscale-SMS-Nachrichten beeinträchtigen kann.

### Integrationen

- [SAP SuccessFactors Pipeline-Konfiguration](https://help.gograyscale.com/de/articles/7173315-sap-successfactors-pipeline-konfiguration.md): Administratoren können jetzt auswählen, welche SAP SuccessFactors-Auftragsstufen in Massen-Nachrichten und Automatisierungen angezeigt werden.
- [SAP SuccessFactors Integrationsanweisungen – Recruiting-Modul](https://help.gograyscale.com/de/articles/9358802-sap-successfactors-integrationsanweisungen-recruiting-modul.md)
- [Alles über benutzerdefinierte Felder](https://help.gograyscale.com/de/articles/8548797-alles-uber-benutzerdefinierte-felder.md): Dieser Artikel erklärt, wie man benutzerdefinierte Felder in Automatisierungen einrichtet und verwendet
- [Benutzerdefinierte Felder zuordnen - SuccessFactors](https://help.gograyscale.com/de/articles/8548799-benutzerdefinierte-felder-zuordnen-successfactors.md): Dieser Artikel enthält eine Anleitung zum Zuordnen von benutzerdefinierten Feldern für SAP SuccessFactors
- [Ich arbeite mit Greenhouse - muss ich etwas tun, um automatische Erinnerungen an Vorstellungsgespräche zu aktivieren?](https://help.gograyscale.com/de/articles/4720553-ich-arbeite-mit-greenhouse-muss-ich-etwas-tun-um-automatische-erinnerungen-an-vorstellungsgesprache-zu-aktivieren.md): Schritte, die Greenhouse-Kunden befolgen müssen, um Interview-Erinnerungen zu aktivieren.
- [Aktivieren einer Gewächshausintegration](https://help.gograyscale.com/de/articles/3069878-aktivieren-einer-gewachshausintegration.md): Schritt-für-Schritt-Anleitung zur Aktivierung einer Greenhouse ATS & CRM-Integration
- [SMS-Zustimmungsmanagement - Gewächshaus ATS](https://help.gograyscale.com/de/articles/8653363-sms-zustimmungsmanagement-gewachshaus-ats.md): Eine Schritt-für-Schritt-Anleitung für die Einholung von SMS-Zustimmungen in Greenhouse
- [So aktivieren Sie eine Hebelintegration](https://help.gograyscale.com/de/articles/3690627-so-aktivieren-sie-eine-hebelintegration.md): Eine Schritt-für-Schritt-Anleitung für die Einrichtung Ihrer Lever-Integration
- [Ich arbeite mit Lever - muss ich etwas tun, um automatische Erinnerungen an Vorstellungsgespräche zu aktivieren?](https://help.gograyscale.com/de/articles/4720577-ich-arbeite-mit-lever-muss-ich-etwas-tun-um-automatische-erinnerungen-an-vorstellungsgesprache-zu-aktivieren.md): Schritte, die Lever-Kunden befolgen müssen, um Interview-Erinnerungen zu aktivieren.
- [Wie Sie den Opt-in-Prozess in Lever automatisieren können](https://help.gograyscale.com/de/articles/7980844-wie-sie-den-opt-in-prozess-in-lever-automatisieren-konnen.md): Suchen Sie nach einer Möglichkeit, Ihren 10DLC-Opt-in-Prozess in Lever zu automatisieren?
- [Arbeitsumfang - Workday ATS](https://help.gograyscale.com/de/articles/9134624-arbeitsumfang-workday-ats.md)
- [Workday ATS – Integrationsberechtigungen](https://help.gograyscale.com/de/articles/9134299-workday-ats-integrationsberechtigungen.md)
- [Workday ATS - SMS-Zustimmungsmanagement](https://help.gograyscale.com/de/articles/9134409-workday-ats-sms-zustimmungsmanagement.md)
- [Workday ATS - Integration Benutzerdefinierter Bericht für Workflow-Schritte](https://help.gograyscale.com/de/articles/9134465-workday-ats-integration-benutzerdefinierter-bericht-fur-workflow-schritte.md)
- [Workday ATS - Echtzeit-Datenabonnement aktivieren](https://help.gograyscale.com/de/articles/9134532-workday-ats-echtzeit-datenabonnement-aktivieren.md)

### Nachrichtenkanäle

- [Fehlercode-Verzeichnis](https://help.gograyscale.com/de/articles/8312764-fehlercode-verzeichnis.md): Werden Nachrichten nicht zugestellt?Informieren Sie sich über die häufigsten Fehler und deren Behebung.
- [Beispiele für SMS-Zustimmungsfragen](https://help.gograyscale.com/de/articles/9134480-beispiele-fur-sms-zustimmungsfragen.md): Inspiration für Opt-in-Fragen✨
- [Vereinigte Staaten A2P 10DLC Registrierung](https://help.gograyscale.com/de/articles/6782088-vereinigte-staaten-a2p-10dlc-registrierung.md): Ein kurzer Überblick über das 10DLC-Registrierungsverfahren
- [Markenregistrierung & die 10DLC](https://help.gograyscale.com/de/articles/6760072-markenregistrierung-die-10dlc.md): Bewährte Verfahren und Ressourcen für die Registrierung Ihrer Marke.
- [Verbotene Nachrichtenkategorien in den USA und Kanada](https://help.gograyscale.com/de/articles/7925068-verbotene-nachrichtenkategorien-in-den-usa-und-kanada.md): Diese Themen sind in den USA und Kanada beim Schreiben von SMS nicht erlaubt
- [So verhindern Sie, dass Ihre Grayscale-Nachrichten beim Versenden von Links gefiltert oder blockiert werden](https://help.gograyscale.com/de/articles/6454974-so-verhindern-sie-dass-ihre-grayscale-nachrichten-beim-versenden-von-links-gefiltert-oder-blockiert-werden.md): Nachrichtenfilterung und Vermeidung von Carrier Violations beim Senden von Links
- [Was Sie über die Einhaltung von SMS-Opt-Ins wissen müssen](https://help.gograyscale.com/de/articles/6766467-was-sie-uber-die-einhaltung-von-sms-opt-ins-wissen-mussen.md): Ressourcen und bewährte Verfahren für SMS-Opt-In
- [Erste Schritte mit WhatsApp](https://help.gograyscale.com/de/articles/9714525-erste-schritte-mit-whatsapp.md): Senden Sie Grayscale-Nachrichten mit WhatsApp
- [WhatsApp einrichten](https://help.gograyscale.com/de/articles/8639232-whatsapp-einrichten.md): Wie Sie die WhatsApp-Integration beantragen und einrichten
- [Versenden von Nachrichten mit WhatsApp](https://help.gograyscale.com/de/articles/8573023-versenden-von-nachrichten-mit-whatsapp.md)

### Grayscale für die Rekrutierung

- [Überladen Sie Ihren Prozess mit Automatisierungen ⚡️](https://help.gograyscale.com/de/articles/3690614-uberladen-sie-ihren-prozess-mit-automatisierungen.md): Automatisieren Sie sich wiederholende Aufgaben und bieten Sie Ihren Bewerbern einen hohen Erlebniswert.
- [Leitfaden für Vorlageninspiration](https://help.gograyscale.com/de/articles/6830851-leitfaden-fur-vorlageninspiration.md): Vorgeschlagene Vorlagen für verschiedene Berührungspunkte entlang der Kandidatenreise.
- [10 Must-Have-Textvorlagen für Ihren Einstellungsprozess](https://help.gograyscale.com/de/articles/3281543-10-must-have-textvorlagen-fur-ihren-einstellungsprozess.md): Brauchen Sie eine Inspiration für Ihre Texte?Sehen Sie sich diese nützlichen Textvorlagen an, um Ihrer Kreativität freien Lauf zu lassen.
- [Alles über Nudges](https://help.gograyscale.com/de/articles/4036915-alles-uber-nudges.md): Einrichtung automatisierter Erinnerungen, um Ihre Bewerber sanft zum Antworten anzuregen".
- [Verwendung von Textbausteinen](https://help.gograyscale.com/de/articles/5745222-verwendung-von-textbausteinen.md): Verbessere deine Vorlagen, Automatisierungen und mehr mit Textbausteinen
- [Erste Schritte mit dem Posteingang](https://help.gograyscale.com/de/articles/6661389-erste-schritte-mit-dem-posteingang.md): Finden Sie heraus, was in Ihrem Grayscale Posteingang möglich ist
- [1:1 Messaging-Funktionen](https://help.gograyscale.com/de/articles/8435272-1-1-messaging-funktionen.md): Navigieren durch Konversationsfunktionen
- [Nudges: 1:1-Botschaften](https://help.gograyscale.com/de/articles/8436668-nudges-1-1-botschaften.md): Hinzufügen oder Abbrechen von Nudges in 1:1-Nachrichten.
- [Wie man die Telefonnummer eines Kandidaten aktualisiert](https://help.gograyscale.com/de/articles/6840495-wie-man-die-telefonnummer-eines-kandidaten-aktualisiert.md): Sie müssen die Telefonnummer eines Bewerbers in Grayscale ändern?Wir zeigen Ihnen, wie Sie das tun können.
- [Aktualisierung der Telefonnummer eines Kandidaten - Manuell hinzugefügt](https://help.gograyscale.com/de/articles/8421298-aktualisierung-der-telefonnummer-eines-kandidaten-manuell-hinzugefugt.md): Sie müssen die Telefonnummer eines Bewerbers in Grayscale ändern?Wir zeigen Ihnen, wie Sie das tun können.
- [Aktualisierung der Telefonnummer eines Bewerbers - ATS Integrated](https://help.gograyscale.com/de/articles/8421247-aktualisierung-der-telefonnummer-eines-bewerbers-ats-integrated.md): Sie müssen die Telefonnummer eines Bewerbers in Grayscale ändern?Wir zeigen Ihnen, wie Sie das tun können.
- [Erste Schritte mit Massen-Nachrichten im Recruiting](https://help.gograyscale.com/de/articles/5162461-erste-schritte-mit-massen-nachrichten-im-recruiting.md): Die Grundlagen von Massen-Nachrichten + Erinnerungen für die Rekrutierung
- [Einführung der Registerkarte "Ausführen" für Massen-Nachrichten ✨](https://help.gograyscale.com/de/articles/9675468-einfuhrung-der-registerkarte-ausfuhren-fur-massen-nachrichten.md): Beschreibung der Funktion der Registerkarte "Ausführungen" für Massen-Nachrichten
- [Bewährte Praktiken für Massen-Nachrichten](https://help.gograyscale.com/de/articles/3116344-bewahrte-praktiken-fur-massen-nachrichten.md): Dieser Artikel erläutert einige bewährte Verfahren für Massen-Nachrichten in Grayscale
- [Massen-Nachrichten mit WhatsApp](https://help.gograyscale.com/de/articles/8639150-massen-nachrichten-mit-whatsapp.md): Einzelheiten zum Versenden von Massen-Nachrichten über WhatsApp
- [Nudges: Massen-Nachrichten](https://help.gograyscale.com/de/articles/8436682-nudges-massen-nachrichten.md): Hinzufügen oder Abbrechen von Nudges in Massen-Nachrichten.
- [Erste Schritte mit Grayscale Automatisierungen für Recruiting](https://help.gograyscale.com/de/articles/4690248-erste-schritte-mit-grayscale-automatisierungen-fur-recruiting.md): Automatisierungen wie die Planung von Vorstellungsgesprächen, das Versenden von Erinnerungen an Vorstellungsgespräche, das Einholen von Bewerberfeedback und vieles mehr.
- [Automatische Interview-Erinnerungen & Nachfassaktionen einrichten](https://help.gograyscale.com/de/articles/4720347-automatische-interview-erinnerungen-nachfassaktionen-einrichten.md): Folgen Sie dieser Schritt-für-Schritt-Anleitung
- [Automatisierungen Antwort-Routing](https://help.gograyscale.com/de/articles/8058243-automatisierungen-antwort-routing.md): Fügen Sie Ihren Automatisierungen dynamische Verfolger hinzu - Für Greenhouse- und SAP SuccessFactors-Benutzer.
- [Automatisches Versenden mit WhatsApp](https://help.gograyscale.com/de/articles/9730606-automatisches-versenden-mit-whatsapp.md): Einzelheiten zum Senden von Automatisierungen über WhatsApp
- [Einführung der Registerkarte "Ausführen" für Automatisierungen ✨](https://help.gograyscale.com/de/articles/9670927-einfuhrung-der-registerkarte-ausfuhren-fur-automatisierungen.md): Beschreibung der Registerkarte "Ausführen" für Automatisierungen
- [Verständnis für Ihre Automatisierungen Berichterstattung](https://help.gograyscale.com/de/articles/6364596-verstandnis-fur-ihre-automatisierungen-berichterstattung.md): Was genau sind Automatisierungen?
- [Nudges: Automatisierungen](https://help.gograyscale.com/de/articles/8436706-nudges-automatisierungen.md): Erinnerungen in Automatisierungen hinzufügen oder stornieren
- [Einführung in den Einstellungs-Hub✨](https://help.gograyscale.com/de/articles/8340829-einfuhrung-in-den-einstellungs-hub.md)
- [Hinzufügen von Bewerbern zu Listen](https://help.gograyscale.com/de/articles/3294485-hinzufugen-von-bewerbern-zu-listen.md): Anweisungen zum Hinzufügen von Kandidaten zu einer Liste
- [Wie man einen Kandidaten von einer Liste entfernt](https://help.gograyscale.com/de/articles/5831627-wie-man-einen-kandidaten-von-einer-liste-entfernt.md): Einen Kandidaten aus einer Liste entfernen
- [Hinzufügen von Bewerbern per CSV-Dateiupload](https://help.gograyscale.com/de/articles/3281607-hinzufugen-von-bewerbern-per-csv-dateiupload.md): Sie möchten Ihrem Grayscale-Konto Kandidaten in großen Mengen hinzufügen?Dieser Artikel ist für Sie.
- [Haben Sie Probleme beim Hochladen einer CSV-Datei?Lesen Sie dies.](https://help.gograyscale.com/de/articles/3812644-haben-sie-probleme-beim-hochladen-einer-csv-datei-lesen-sie-dies.md): Beachten Sie diese Schritte zur Fehlerbehebung beim Hochladen einer CSV-Datei
- [Erste Schritte bei der Terminplanung](https://help.gograyscale.com/de/articles/7475442-erste-schritte-bei-der-terminplanung.md): Die Selbstplanung von Grayscale macht es noch einfacher, mehr Vorstellungsgespräche in Ihrem Kalender zu vermerken.
- [Terminplanung: Wie Sie Ihren Kalender integrieren](https://help.gograyscale.com/de/articles/8345198-terminplanung-wie-sie-ihren-kalender-integrieren.md): Drei einfache Schritte zur Integration Ihres Kalenders.
- [Terminplanung: Kalender einrichten](https://help.gograyscale.com/de/articles/8349289-terminplanung-kalender-einrichten.md): Ihre Kalendereinstellungen und Integrationen
- [Terminplanung: Ereignis-Typen](https://help.gograyscale.com/de/articles/8345374-terminplanung-ereignis-typen.md): Die Selbstplanung von Grayscale macht es noch einfacher, mehr Vorstellungsgespräche in Ihrem Kalender zu vermerken.
- [Terminplanung: Senden Sie Buchungslinks an Kandidaten](https://help.gograyscale.com/de/articles/8349528-terminplanung-senden-sie-buchungslinks-an-kandidaten.md): Die Selbstplanung von Grayscale macht es noch einfacher, mehr Vorstellungsgespräche in Ihrem Kalender zu vermerken.
- [Planung: Geplante Ereignisse](https://help.gograyscale.com/de/articles/9077550-planung-geplante-ereignisse.md): Anstehende Ereignisse anzeigen und verwalten
- [Eventregistrierung: Teilnehmer hinzufügen & umplanen](https://help.gograyscale.com/de/articles/9597054-eventregistrierung-teilnehmer-hinzufugen-umplanen.md)
- [Erste Schritte mit Umfragen](https://help.gograyscale.com/de/articles/6368009-erste-schritte-mit-umfragen.md): Umfrage einrichten.
- [NPS-Daten aus Grayscale exportieren](https://help.gograyscale.com/de/articles/4274634-nps-daten-aus-grayscale-exportieren.md): Kurzanleitung zum Exportieren Ihrer gesamten Umfragedaten
- [Alles, was Sie über unser Reports Dashboard wissen müssen](https://help.gograyscale.com/de/articles/4852440-alles-was-sie-uber-unser-reports-dashboard-wissen-mussen.md)

### Grayscale für die Einarbeitung

- [Einführung in das Onboarding-Modul✨](https://help.gograyscale.com/de/articles/9424662-einfuhrung-in-das-onboarding-modul.md): Informationen über unsere Integration des SuccessFactors Onboarding-Moduls

### Grayscale für Mitarbeiter

- [Einführung von Grayscale für Arbeitnehmer ✨](https://help.gograyscale.com/de/articles/9431852-einfuhrung-von-grayscale-fur-arbeitnehmer.md): Informationen über unsere Integration des SAP SuccessFactors Employee Central Moduls

### Einstellungen & Benachrichtigungen

- [Lokalisierungseinstellungen](https://help.gograyscale.com/de/articles/9641529-lokalisierungseinstellungen.md): Wie man die Grayscale-Benutzeroberfläche mit deiner bevorzugten Sprache, Datums- und Zeitformatierung personalisiert
- [Ich habe Probleme, mich bei meinem Grayscale-Konto anzumelden.Hilfe!](https://help.gograyscale.com/de/articles/4632071-ich-habe-probleme-mich-bei-meinem-grayscale-konto-anzumelden-hilfe.md): Haben Sie Probleme bei der Anmeldung?Dann sind Sie bei uns genau richtig!
- [Aktivieren von Benachrichtigungen in Microsoft Edge](https://help.gograyscale.com/de/articles/6973995-aktivieren-von-benachrichtigungen-in-microsoft-edge.md): Eine schrittweise Anleitung zum Aktivieren von Benachrichtigungen in Microsoft Edge
- [Aktivieren von Benachrichtigungen](https://help.gograyscale.com/de/articles/3249406-aktivieren-von-benachrichtigungen.md): Wie man E-Mail-, Push-, Text- und/oder Desktop-Benachrichtigungen aktiviert, damit du nichts verpasst
- [Aktivieren von Benachrichtigungen in Google Chrome](https://help.gograyscale.com/de/articles/6953286-aktivieren-von-benachrichtigungen-in-google-chrome.md): Eine schrittweise Anleitung zur Aktivierung von Benachrichtigungen in Google Chrome
- [Ich erhalte keine E-Mails von Grayscale.Was ist hier los?](https://help.gograyscale.com/de/articles/4616407-ich-erhalte-keine-e-mails-von-grayscale-was-ist-hier-los.md): Wenn Sie Ihre Anmeldeinformationen, E-Mail-Benachrichtigungen usw. nicht erhalten, lesen Sie diesen Artikel.
- [Benutzerdefinierte Snippets erstellen](https://help.gograyscale.com/de/articles/3314389-benutzerdefinierte-snippets-erstellen.md): Speichern Sie Ihre häufig genutzten Links, um Ihre Nachrichten noch schneller zu verfassen.
- [Austauschbare Vorlagen](https://help.gograyscale.com/de/articles/5680741-austauschbare-vorlagen.md): Gemeinsame Nutzung von Vorlagen durch Ihr Team
- [Speichern und Wiederverwenden von Vorlagen](https://help.gograyscale.com/de/articles/3275854-speichern-und-wiederverwenden-von-vorlagen.md): Alles, was Sie über die Verwendung von Vorlagen wissen müssen.
- [Verfügbarkeit & Auto-Responder](https://help.gograyscale.com/de/articles/6654092-verfugbarkeit-auto-responder.md): Benachrichtigen Sie Ihre Kunden automatisch, wenn Sie sie nicht sofort erreichen können.
- [Erste Schritte mit der Rufumleitung](https://help.gograyscale.com/de/articles/8410281-erste-schritte-mit-der-rufumleitung.md)
- [Rufumleitung: Benutzereinstellungen](https://help.gograyscale.com/de/articles/8538842-rufumleitung-benutzereinstellungen.md): Aktivieren Sie noch heute die Rufumleitung in Ihrem Konto!
- [Organisation Einstellungen](https://help.gograyscale.com/de/articles/8520523-organisation-einstellungen.md): Nur für Administratoren zugängliche Einstellungen und Funktionsaktivierungen
- [Rufumleitung: Für Admins](https://help.gograyscale.com/de/articles/8544988-rufumleitung-fur-admins.md): Schnelle Einrichtung zur Aktivierung der Rufumleitung für Ihr Unternehmen
- [Wie kann ich einen Benutzer in meinem Konto hinzufügen oder deaktivieren?](https://help.gograyscale.com/de/articles/4036585-wie-kann-ich-einen-benutzer-in-meinem-konto-hinzufugen-oder-deaktivieren.md): Hinzufügen/Entfernen von Benutzern in Ihrem Konto

### Einzelanmeldung

- [SSO-Benutzerverwaltung](https://help.gograyscale.com/de/articles/6679606-sso-benutzerverwaltung.md): Wie verwaltet man Grayscale-Benutzer mit aktiviertem SSO?
- [Anmeldung mit SSO](https://help.gograyscale.com/de/articles/6695168-anmeldung-mit-sso.md): Wenn Ihr Unternehmen SSO oder Single Sign-On aktiviert hat, wird die Anmeldung bei Grayscale jetzt noch einfacher!
- [SSO Häufig gestellte Fragen](https://help.gograyscale.com/de/articles/6658668-sso-haufig-gestellte-fragen.md): Häufig gestellte Frage zu Single Sign On
- [SSO auf Ihrem mobilen Gerät verwenden](https://help.gograyscale.com/de/articles/6654222-sso-auf-ihrem-mobilen-gerat-verwenden.md): Erstellen Sie eine App / ein Lesezeichen auf Ihrem Startbildschirm, um sich mit der WebApp von Grayscale anzumelden
- [Hinzufügen von Grayscale zum Startbildschirm Ihres Mobilgeräts](https://help.gograyscale.com/de/articles/9145500-hinzufugen-von-grayscale-zum-startbildschirm-ihres-mobilgerats.md): Erstellen Sie eine App / ein Lesezeichen auf Ihrem Startbildschirm, um sich mit der WebApp von Grayscale anzumelden
- [Überlegungen zur Implementierung von Single Sign On](https://help.gograyscale.com/de/articles/6654195-uberlegungen-zur-implementierung-von-single-sign-on.md)

### Schulungsvideos

- [Grayscale Trainingsvideo-Bibliothek](https://help.gograyscale.com/de/articles/5859935-grayscale-trainingsvideo-bibliothek.md): Schau dir diese unter 2-minütigen, funktionsspezifischen Trainingsvideos an, die dir helfen werden, alles über Grayscale zu lernen!
- [Greenhouse Schulungsvideos](https://help.gograyscale.com/de/articles/5859957-greenhouse-schulungsvideos.md): Schau dir die Videos an, um zu lernen, wie man Grayscale in Greenhouse verwendet!
- [1.Erste Schritte mit Grayscale in Greenhouse \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5831619-1-erste-schritte-mit-grayscale-in-greenhouse-schulungsvideo.md)
- [2.1-1 Texten in Greenhouse \(Video-Training\)](https://help.gograyscale.com/de/articles/5860046-2-1-1-texten-in-greenhouse-video-training.md)
- [3.Massenversand in Greenhouse \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5860060-3-massenversand-in-greenhouse-schulungsvideo.md): Wie man die gleiche Nachricht gleichzeitig an mehrere Kandidaten sendet
- [4.Automatisierungen in Greenhouse \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5860073-4-automatisierungen-in-greenhouse-schulungsvideo.md): Lerne, wie du Nachrichten automatisieren und sie den Kandidaten zum perfekten Zeitpunkt zustellen kannst
- [5.Umfragen & Berichte in Greenhouse \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5860083-5-umfragen-berichte-in-greenhouse-schulungsvideo.md)
- [6.Einstellungen & Benachrichtigungen in Greenhouse \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5860107-6-einstellungen-benachrichtigungen-in-greenhouse-schulungsvideo.md): Erkunde die Einstellungs- und Benachrichtigungsoptionen von Grayscale
- [7.Das Help Center in Greenhouse \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5860120-7-das-help-center-in-greenhouse-schulungsvideo.md): Schau dir an, wie du unser Help Center nutzen kannst
- [SAP SuccessFactors Schulungsvideos](https://help.gograyscale.com/de/articles/8337245-sap-successfactors-schulungsvideos.md): Sehen Sie sich die Videos an, um zu erfahren, wie Sie Grayscale in SAP SuccessFactors nutzen können!
- [1.Erste Schritte mit Grayscale in SAP SuccessFactors \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/8365170-1-erste-schritte-mit-grayscale-in-sap-successfactors-schulungsvideo.md)
- [2.1-1 Texting in SAP SuccessFactors \[Schulungsvideo\]](https://help.gograyscale.com/de/articles/8365371-2-1-1-texting-in-sap-successfactors-schulungsvideo.md)
- [3.Massenversand & Opt-Out-Sprache in SAP SuccessFactors \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/8365432-3-massenversand-opt-out-sprache-in-sap-successfactors-schulungsvideo.md): Wie man dieselbe Nachricht an mehrere Kandidaten gleichzeitig sendet
- [4.Automatisierungen in SAP SuccessFactors \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/8365455-4-automatisierungen-in-sap-successfactors-schulungsvideo.md): Erfahren Sie, wie Sie Nachrichten automatisieren und sie den Bewerbern zum richtigen Zeitpunkt zukommen lassen können
- [5.Umfragen & Berichte in SAP SuccessFactors \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/8365464-5-umfragen-berichte-in-sap-successfactors-schulungsvideo.md)
- [6.Einstellungen & Benachrichtigungen in SAP SuccessFactors \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/8365478-6-einstellungen-benachrichtigungen-in-sap-successfactors-schulungsvideo.md): Entdecken Sie die Einstellungs- und Benachrichtigungsoptionen von Grayscale
- [7.Das Help Center in SAP SuccessFactors \[Schulungsvideo\]](https://help.gograyscale.com/de/articles/8365489-7-das-help-center-in-sap-successfactors-schulungsvideo.md): Finden Sie heraus, wie Sie unser Help Center nutzen können
- [Lever Trainingsvideos](https://help.gograyscale.com/de/articles/5962123-lever-trainingsvideos.md): Schau dir die Videos an, um zu lernen, wie du Grayscale in Lever verwendest!
- [2.1-1 Texten in Lever \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962195-2-1-1-texten-in-lever-schulungsvideo.md)
- [3.Massenversand in Lever \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962202-3-massenversand-in-lever-schulungsvideo.md): Wie man die gleiche Nachricht gleichzeitig an mehrere Kandidaten sendet
- [4.Automatisierungen in Lever \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962209-4-automatisierungen-in-lever-schulungsvideo.md): Lerne, wie du Nachrichten automatisieren und sie den Kandidaten im perfekten Moment zustellen kannst
- [5.Umfragen & Berichte in Lever \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962210-5-umfragen-berichte-in-lever-schulungsvideo.md)
- [6.Einstellungen & Benachrichtigungen in Lever \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962212-6-einstellungen-benachrichtigungen-in-lever-schulungsvideo.md): Erkunde die Einstellungen und Benachrichtigungsoptionen von Grayscale
- [7.Das Help Center in Lever \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962225-7-das-help-center-in-lever-schulungsvideo.md): Schau dir an, wie du unser Help Center nutzen kannst
- [1.Erste Schritte mit Grayscale in Lever \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962131-1-erste-schritte-mit-grayscale-in-lever-schulungsvideo.md)
- [Desktop-Trainingsvideos](https://help.gograyscale.com/de/articles/5962308-desktop-trainingsvideos.md): Schau dir die Videos an, um zu lernen, wie du die Desktop-Version von Grayscale verwendest!
- [1.Erste Schritte mit der Desktop-Version von Grayscale \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962316-1-erste-schritte-mit-der-desktop-version-von-grayscale-schulungsvideo.md)
- [2.Der Talentpool in der Grayscale-Desktopversion \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962320-2-der-talentpool-in-der-grayscale-desktopversion-schulungsvideo.md): Lerne, wie du Kandidaten hochlädst und Listen erstellst
- [3.Dein Posteingang & 1-1 Textnachrichten in der Desktop-Version von Grayscale \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962322-3-dein-posteingang-1-1-textnachrichten-in-der-desktop-version-von-grayscale-schulungsvideo.md)
- [4.Massenversand in der Desktop-Version \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962334-4-massenversand-in-der-desktop-version-schulungsvideo.md): Wie man die gleiche Nachricht gleichzeitig an mehrere Kandidaten sendet
- [6.Das Help Center in der Desktop-Version \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962341-6-das-help-center-in-der-desktop-version-schulungsvideo.md)
- [5.Berichte & Einstellungen in der Desktop-Version von Grayscale \(Schulungsvideo\)](https://help.gograyscale.com/de/articles/5962342-5-berichte-einstellungen-in-der-desktop-version-von-grayscale-schulungsvideo.md): Wichtige Metriken, die in Grayscale verfolgt werden, und erkunde Einstellungen und Benachrichtigungen

### Grayscale Texting FAQs

- [Kann ich Emojis in meinen Grayscale-Nachrichten verwenden?](https://help.gograyscale.com/de/articles/5860180-kann-ich-emojis-in-meinen-grayscale-nachrichten-verwenden.md)
- [Von welcher Nummer aus werden die Bewerber per SMS benachrichtigt?](https://help.gograyscale.com/de/articles/5860023-von-welcher-nummer-aus-werden-die-bewerber-per-sms-benachrichtigt.md)
- [Wie funktionieren die Zeitzonen in Interview Reminders?](https://help.gograyscale.com/de/articles/5746009-wie-funktionieren-die-zeitzonen-in-interview-reminders.md)
- [Was bewirkt das "Verfolgen" eines Gesprächs?](https://help.gograyscale.com/de/articles/3753514-was-bewirkt-das-verfolgen-eines-gesprachs.md): Erfahren Sie mehr über die 'Follow'-Funktion von Grayscale
- [Müssen sich die Kandidaten erst anmelden, bevor ich ihnen eine SMS schicken kann?](https://help.gograyscale.com/de/articles/3353709-mussen-sich-die-kandidaten-erst-anmelden-bevor-ich-ihnen-eine-sms-schicken-kann.md)
- [Benötigen die Bewerber eine Möglichkeit, den Erhalt meiner Nachrichten abzulehnen?](https://help.gograyscale.com/de/articles/3353743-benotigen-die-bewerber-eine-moglichkeit-den-erhalt-meiner-nachrichten-abzulehnen.md)
- [Muss ich mir Sorgen machen, dass meine Texte als Spam markiert werden?](https://help.gograyscale.com/de/articles/3353752-muss-ich-mir-sorgen-machen-dass-meine-texte-als-spam-markiert-werden.md)
- [Wie blockiert man SPAM oder unangemessene Unterhaltungen?](https://help.gograyscale.com/de/articles/3812607-wie-blockiert-man-spam-oder-unangemessene-unterhaltungen.md)
- [Wie viele Zeichen darf eine Textnachricht enthalten?](https://help.gograyscale.com/de/articles/3196852-wie-viele-zeichen-darf-eine-textnachricht-enthalten.md): Wenn es um SMS geht, ist kürzer meist besser.Aber mit Grayscale ist das möglich.
- [Wie sollte ich internationale Nummern formatieren?](https://help.gograyscale.com/de/articles/3482650-wie-sollte-ich-internationale-nummern-formatieren.md): Wenn Sie Bewerber mit internationalen Nummern hochladen möchten, sollten Sie sich zunächst hier informieren.
- [Wie kann ich die mobile Anwendung herunterladen?](https://help.gograyscale.com/de/articles/3782814-wie-kann-ich-die-mobile-anwendung-herunterladen.md): Laden Sie unsere mobile App herunter, um Gespräche auch unterwegs zu führen!

### Sicherheit und Datenschutz

- [Grayscale Messaging-Richtlinie](https://help.gograyscale.com/de/articles/7904176-grayscale-messaging-richtlinie.md)

## Español

### Descripción General de Grayscale

- [Encuestas por Grayscale 🤓](https://help.gograyscale.com/es/articles/4305117-encuestas-por-grayscale.md): Encueste a sus candidatos y realice un seguimiento de su NPS.

### Primeros pasos

- [Guía de inicio](https://help.gograyscale.com/es/articles/4641471-guia-de-inicio.md): Esto es todo lo que necesitas saber para empezar con Grayscale
- [Descargar la extensión para navegadores Grayscale](https://help.gograyscale.com/es/articles/9791174-descargar-la-extension-para-navegadores-grayscale.md): Descarga hoy mismo la extensión para Chrome
- [Todo Sobre la Extensión Grayscale](https://help.gograyscale.com/es/articles/9450142-todo-sobre-la-extension-grayscale.md): Explicación de los cambios en la extensión del navegador
- [Comenzando: La Extensión de Navegador Grayscale](https://help.gograyscale.com/es/articles/9467476-comenzando-la-extension-de-navegador-grayscale.md): Cómo empezar a utilizar la nueva extensión del navegador
- [Cómo utilizar la extensión del navegador](https://help.gograyscale.com/es/articles/5803450-como-utilizar-la-extension-del-navegador.md)
- [¿Cómo muevo la extensión?](https://help.gograyscale.com/es/articles/9483089-como-muevo-la-extension.md): Instrucciones para reposicionar la extensión Grayscale a la izquierda de la página en Google Chrome
- [Mi extensión Grayscale no funciona. ¿Qué debo hacer para solucionarlo?](https://help.gograyscale.com/es/articles/4529502-mi-extension-grayscale-no-funciona-que-debo-hacer-para-solucionarlo.md): ¿Tienes problemas con la extensión Grayscale Browser? Prueba estos útiles consejos.
- [Activando tu Extensión de Navegador en Google Chrome](https://help.gograyscale.com/es/articles/3069025-activando-tu-extension-de-navegador-en-google-chrome.md): Una guía paso a paso para configurar nuestra práctica extensión de navegador
- [Activando tu extensión de navegador en Microsoft Edge](https://help.gograyscale.com/es/articles/5803181-activando-tu-extension-de-navegador-en-microsoft-edge.md): Guía paso a paso para descargar nuestra práctica extensión de navegador en Microsoft Edge
- [Activar tu extensión de Chrome en Brave](https://help.gograyscale.com/es/articles/6272571-activar-tu-extension-de-chrome-en-brave.md): Guía paso a paso para configurar nuestra práctica extensión de Chrome
- [Accediendo a la Extensión de Chrome en Modo Incógnito](https://help.gograyscale.com/es/articles/3187910-accediendo-a-la-extension-de-chrome-en-modo-incognito.md): Si utilizas el modo incógnito en tu navegador, esta configuración es para ti.
- [La extensión del navegador no se abrirá](https://help.gograyscale.com/es/articles/9892324-la-extension-del-navegador-no-se-abrira.md): ¿No puedes abrir la extensión del navegador?¡Este artículo te ayudará!
- [Cómo actualizar manualmente la extensión del navegador](https://help.gograyscale.com/es/articles/9590806-como-actualizar-manualmente-la-extension-del-navegador.md): Instrucciones para actualizar manualmente la extensión del navegador
- [No puedo iniciar sesión en la extensión de Chrome](https://help.gograyscale.com/es/articles/8032568-no-puedo-iniciar-sesion-en-la-extension-de-chrome.md): Pasos rápidos para resolver los problemas de inicio de sesión más comunes
- [Guía del usuario: Descripción general de la extensión de Chrome y del panel de control](https://help.gograyscale.com/es/articles/6680111-guia-del-usuario-descripcion-general-de-la-extension-de-chrome-y-del-panel-de-control.md)
- [Guía del usuario: Configuración, notificaciones y plantillas](https://help.gograyscale.com/es/articles/6680151-guia-del-usuario-configuracion-notificaciones-y-plantillas.md)
- [Guía del usuario: Bandeja de entrada y mensajería 1:1](https://help.gograyscale.com/es/articles/6680273-guia-del-usuario-bandeja-de-entrada-y-mensajeria-1-1.md)
- [Guía del Usuario: Mensajes Masivos de Reclutamiento](https://help.gograyscale.com/es/articles/6680305-guia-del-usuario-mensajes-masivos-de-reclutamiento.md)
- [Guía del usuario: Automatizaciones](https://help.gograyscale.com/es/articles/6680461-guia-del-usuario-automatizaciones.md)
- [Guía del usuario: Informes](https://help.gograyscale.com/es/articles/6676374-guia-del-usuario-informes.md)
- [Guía del usuario: El Centro de Ayuda](https://help.gograyscale.com/es/articles/6680407-guia-del-usuario-el-centro-de-ayuda.md)
- [Guía del administrador: Funciones sólo para administradores](https://help.gograyscale.com/es/articles/6676237-guia-del-administrador-funciones-solo-para-administradores.md): Funciones sólo para administradores en escala de grises y resumen de automatizaciones
- [5 buenas prácticas para enviar mensajes de texto a los candidatos](https://help.gograyscale.com/es/articles/3116351-5-buenas-practicas-para-enviar-mensajes-de-texto-a-los-candidatos.md): Algunos consejos para aumentar el índice de respuesta y ofrecer la mejor experiencia posible al candidato
- [\[VIDEO\] Cómo maximizar la tasa de respuesta al contactar en frío a candidatos](https://help.gograyscale.com/es/articles/4058980-video-como-maximizar-la-tasa-de-respuesta-al-contactar-en-frio-a-candidatos.md): Echa un vistazo a estas 5 reglas para contactar a los candidatos en frío
- [Cómo usar el filtrado de etiquetas al enviar Mensajes masivos y Automatizaciones](https://help.gograyscale.com/es/articles/5680755-como-usar-el-filtrado-de-etiquetas-al-enviar-mensajes-masivos-y-automatizaciones.md): Filtrado de etiquetas ATS al enviar Mensajes masivos y Automatizaciones
- [Buenas prácticas para la inclusión y exclusión voluntarias en EE.UU.](https://help.gograyscale.com/es/articles/4999455-buenas-practicas-para-la-inclusion-y-exclusion-voluntarias-en-ee-uu.md): Todo lo que debe saber sobre el opt-in y el opt-out de los candidatos
- [Una guía para el reclutador sobre el cumplimiento de la TCPA](https://help.gograyscale.com/es/articles/3221008-una-guia-para-el-reclutador-sobre-el-cumplimiento-de-la-tcpa.md): Lo que dice la ley de EE. UU. sobre enviar mensajes de texto a los candidatos
- [¿Cómo funciona el filtrado de mensajes?](https://help.gograyscale.com/es/articles/8322869-como-funciona-el-filtrado-de-mensajes.md): Esta guía trata sobre los filtros de SMS que pueden afectar a la entrega de tus mensajes SMS Grayscale.

### Integraciones

- [Configuración de SAP SuccessFactors Pipeline](https://help.gograyscale.com/es/articles/7173315-configuracion-de-sap-successfactors-pipeline.md): Los administradores ahora tienen la capacidad de elegir qué etapas de trabajo de SAP SuccessFactors aparecen en Mensajes masivos y Automatizaciones.
- [Instrucciones de Integración de SAP SuccessFactors – Módulo de Reclutamiento](https://help.gograyscale.com/es/articles/9358802-instrucciones-de-integracion-de-sap-successfactors-modulo-de-reclutamiento.md)
- [Todo Sobre Campos Personalizados](https://help.gograyscale.com/es/articles/8548797-todo-sobre-campos-personalizados.md): Este artículo explica cómo configurar y usar campos personalizados en automatizaciones
- [Asignación de campos personalizados - SuccessFactors](https://help.gograyscale.com/es/articles/8548799-asignacion-de-campos-personalizados-successfactors.md): Este artículo proporciona una guía sobre la asignación de campos personalizados para SAP SuccessFactors
- [Estoy en Greenhouse, ¿tengo que hacer algo para activar los recordatorios automáticos de entrevistas?](https://help.gograyscale.com/es/articles/4720553-estoy-en-greenhouse-tengo-que-hacer-algo-para-activar-los-recordatorios-automaticos-de-entrevistas.md): Pasos que deben seguir los clientes de Greenhouse para activar los recordatorios de entrevistas.
- [Cómo activar una integración de Greenhouse](https://help.gograyscale.com/es/articles/3069878-como-activar-una-integracion-de-greenhouse.md): Guía paso a paso para activar una integración ATS & CRM de Greenhouse
- [SMS Gestión de permisos - ATS Invernadero](https://help.gograyscale.com/es/articles/8653363-sms-gestion-de-permisos-ats-invernadero.md): Guía paso a paso para obtener el consentimiento por SMS en Greenhouse
- [Cómo activar una integración de Lever](https://help.gograyscale.com/es/articles/3690627-como-activar-una-integracion-de-lever.md): Guía paso a paso para configurar la integración de Lever
- [Estoy en Lever. ¿Tengo que hacer algo para activar los recordatorios automáticos de entrevistas?](https://help.gograyscale.com/es/articles/4720577-estoy-en-lever-tengo-que-hacer-algo-para-activar-los-recordatorios-automaticos-de-entrevistas.md): Pasos que deben seguir los clientes de Lever para activar los Recordatorios de entrevistas.
- [Cómo automatizar el proceso de opt-in en Lever](https://help.gograyscale.com/es/articles/7980844-como-automatizar-el-proceso-de-opt-in-en-lever.md): ¿Busca una forma de automatizar su proceso de opt-in de 10DLC en Lever?
- [Alcance del trabajo - Workday ATS](https://help.gograyscale.com/es/articles/9134624-alcance-del-trabajo-workday-ats.md)
- [Workday ATS - Permisos de integración](https://help.gograyscale.com/es/articles/9134299-workday-ats-permisos-de-integracion.md)
- [Workday ATS - Gestión de consentimientos SMS](https://help.gograyscale.com/es/articles/9134409-workday-ats-gestion-de-consentimientos-sms.md)
- [Workday ATS - Informe personalizado de integración para pasos de flujo de trabajo](https://help.gograyscale.com/es/articles/9134465-workday-ats-informe-personalizado-de-integracion-para-pasos-de-flujo-de-trabajo.md)
- [Workday ATS - Habilitar suscripción de datos en tiempo real](https://help.gograyscale.com/es/articles/9134532-workday-ats-habilitar-suscripcion-de-datos-en-tiempo-real.md)

### Canales de Mensajería

- [Directorio de códigos de error](https://help.gograyscale.com/es/articles/8312764-directorio-de-codigos-de-error.md): ¿No se entregan los mensajes?Consulta los errores más comunes y cómo solucionarlos.
- [Ejemplos de preguntas de consentimiento por SMS](https://help.gograyscale.com/es/articles/9134480-ejemplos-de-preguntas-de-consentimiento-por-sms.md): Inspiración para la pregunta de suscripción✨
- [Estados Unidos Registro A2P 10DLC](https://help.gograyscale.com/es/articles/6782088-estados-unidos-registro-a2p-10dlc.md): Breve descripción del proceso de inscripción en el 10DLC
- [Registro de marcas y el 10DLC](https://help.gograyscale.com/es/articles/6760072-registro-de-marcas-y-el-10dlc.md): Buenas prácticas y recursos para registrar su marca.
- [Categorías de mensajes prohibidos en EE.UU. y Canadá](https://help.gograyscale.com/es/articles/7925068-categorias-de-mensajes-prohibidos-en-ee-uu-y-canada.md): Estos temas no están permitidos cuando se envían mensajes de texto en EE.UU. y Canadá
- [Cómo evitar que tus mensajes Grayscale sean filtrados o bloqueados al enviar enlaces](https://help.gograyscale.com/es/articles/6454974-como-evitar-que-tus-mensajes-grayscale-sean-filtrados-o-bloqueados-al-enviar-enlaces.md): Filtrado de mensajes y cómo evitar infracciones del operador al enviar enlaces
- [Lo que hay que saber sobre la conformidad de los SMS Opt-In](https://help.gograyscale.com/es/articles/6766467-lo-que-hay-que-saber-sobre-la-conformidad-de-los-sms-opt-in.md): Recursos y buenas prácticas para el opt-in por SMS
- [Primeros pasos con WhatsApp](https://help.gograyscale.com/es/articles/9714525-primeros-pasos-con-whatsapp.md): Enviar mensajes Grayscale con WhatsApp
- [Configurar WhatsApp](https://help.gograyscale.com/es/articles/8639232-configurar-whatsapp.md): Cómo solicitar la integración de WhatsApp y cómo configurarla
- [Enviar mensajes con WhatsApp](https://help.gograyscale.com/es/articles/8573023-enviar-mensajes-con-whatsapp.md)

### Grayscale para Reclutamiento

- [Potencie su proceso con Automatizaciones ⚡️](https://help.gograyscale.com/es/articles/3690614-potencie-su-proceso-con-automatizaciones.md): Automatice las tareas repetitivas y cree una experiencia de contacto con el candidato a gran escala.
- [Guía de inspiración de plantillas](https://help.gograyscale.com/es/articles/6830851-guia-de-inspiracion-de-plantillas.md): Plantillas sugeridas para diferentes puntos de contacto a lo largo del recorrido del candidato.
- [10 plantillas de mensajes de texto imprescindibles para su proceso de contratación](https://help.gograyscale.com/es/articles/3281543-10-plantillas-de-mensajes-de-texto-imprescindibles-para-su-proceso-de-contratacion.md): ¿Necesitas inspiración para enviar mensajes?Echa un vistazo a estas útiles plantillas de mensajes de texto para dar rienda suelta a tu creatividad.
- [Todo sobre los Recordatorios](https://help.gograyscale.com/es/articles/4036915-todo-sobre-los-recordatorios.md): Establezca recordatorios automáticos para "animar" a sus candidatos a responder.
- [Usando Fragmentos](https://help.gograyscale.com/es/articles/5745222-usando-fragmentos.md): Mejora tus plantillas, automatizaciones y más con Fragmentos
- [Primeros pasos con la Bandeja de entrada](https://help.gograyscale.com/es/articles/6661389-primeros-pasos-con-la-bandeja-de-entrada.md): Compruebe las posibilidades de su Bandeja de entrada Grayscale
- [Funciones de mensajería 1:1](https://help.gograyscale.com/es/articles/8435272-funciones-de-mensajeria-1-1.md): Navegar por las funciones de conversación
- [Recordatorios: Mensajes 1:1](https://help.gograyscale.com/es/articles/8436668-recordatorios-mensajes-1-1.md): Añadir o cancelar recordatorios en la mensajería 1:1.
- [Cómo actualizar el número de teléfono de un candidato](https://help.gograyscale.com/es/articles/6840495-como-actualizar-el-numero-de-telefono-de-un-candidato.md): ¿Necesita cambiar el número de teléfono de un candidato en Grayscale?Le explicaremos cómo hacerlo.
- [Actualización del número de teléfono de un candidato - Añadido manualmente](https://help.gograyscale.com/es/articles/8421298-actualizacion-del-numero-de-telefono-de-un-candidato-anadido-manualmente.md): ¿Necesita cambiar el número de teléfono de un candidato en Grayscale?Le explicaremos cómo hacerlo.
- [Actualizar el número de teléfono de un candidato - ATS Integrated](https://help.gograyscale.com/es/articles/8421247-actualizar-el-numero-de-telefono-de-un-candidato-ats-integrated.md): ¿Necesita cambiar el número de teléfono de un candidato en Grayscale?Le explicaremos cómo hacerlo.
- [Comenzando con el envío masivo de mensajes de reclutamiento](https://help.gograyscale.com/es/articles/5162461-comenzando-con-el-envio-masivo-de-mensajes-de-reclutamiento.md): Los conceptos básicos de los Mensajes masivos + Recordatorios para Reclutamiento
- [Presentación de la pestaña Ejecuciones para Mensajes masivos ✨](https://help.gograyscale.com/es/articles/9675468-presentacion-de-la-pestana-ejecuciones-para-mensajes-masivos.md): Descripción de la pestaña Ejecuciones para mensajes masivos
- [Buenas prácticas para mensajes masivos](https://help.gograyscale.com/es/articles/3116344-buenas-practicas-para-mensajes-masivos.md): En este artículo se explican algunas de las mejores prácticas en torno a los Mensajes masivos en Grayscale.
- [Mensajes masivos con WhatsApp](https://help.gograyscale.com/es/articles/8639150-mensajes-masivos-con-whatsapp.md): Detalles sobre el envío de Mensajes masivos por WhatsApp
- [Nudges: Mensajes masivos](https://help.gograyscale.com/es/articles/8436682-nudges-mensajes-masivos.md): Añadir o cancelar avisos en Mensajes masivos.
- [Comenzando con las Automatizaciones de Grayscale para Reclutamiento](https://help.gograyscale.com/es/articles/4690248-comenzando-con-las-automatizaciones-de-grayscale-para-reclutamiento.md): Automatice los puntos de contacto, como la programación de entrevistas, el envío de recordatorios de entrevistas, la recopilación de comentarios de los candidatos, etc.
- [Configuración de Recordatorios de Entrevista Automatizados y Seguimientos](https://help.gograyscale.com/es/articles/4720347-configuracion-de-recordatorios-de-entrevista-automatizados-y-seguimientos.md): Siga esta guía paso a paso para empezar
- [Automatizaciones y respuestas](https://help.gograyscale.com/es/articles/8058243-automatizaciones-y-respuestas.md): Añada seguidores dinámicos a sus Automatizaciones - Para usuarios de Greenhouse y SAP SuccessFactors.
- [Enviar automatizaciones con WhatsApp](https://help.gograyscale.com/es/articles/9730606-enviar-automatizaciones-con-whatsapp.md): Detalles sobre el envío de automatizaciones por WhatsApp
- [Presentación de la pestaña Ejecuciones para Automatizaciones ✨](https://help.gograyscale.com/es/articles/9670927-presentacion-de-la-pestana-ejecuciones-para-automatizaciones.md): Descripción de la pestaña Ejecuciones para las Automatizaciones
- [Comprender sus informes de Automatizaciones](https://help.gograyscale.com/es/articles/6364596-comprender-sus-informes-de-automatizaciones.md): ¿Qué son exactamente las ejecuciones de automatización?
- [Codazos: Automatizaciones](https://help.gograyscale.com/es/articles/8436706-codazos-automatizaciones.md): Agregar o cancelar recordatorios en Automatizaciones
- [Presentación del Centro de Trabajos✨](https://help.gograyscale.com/es/articles/8340829-presentacion-del-centro-de-trabajos.md)
- [Cómo añadir candidatos a las listas](https://help.gograyscale.com/es/articles/3294485-como-anadir-candidatos-a-las-listas.md): Instrucciones para añadir candidatos a una lista
- [Cómo eliminar a un candidato de una lista](https://help.gograyscale.com/es/articles/5831627-como-eliminar-a-un-candidato-de-una-lista.md): Eliminar un candidato de una lista
- [Cómo añadir candidatos mediante la carga de archivos CSV](https://help.gograyscale.com/es/articles/3281607-como-anadir-candidatos-mediante-la-carga-de-archivos-csv.md): ¿Quiere añadir candidatos a su cuenta de Grayscale de forma masiva?Este artículo es para usted.
- [¿Tiene problemas para cargar un CSV? Lee esto.](https://help.gograyscale.com/es/articles/3812644-tiene-problemas-para-cargar-un-csv-lee-esto.md): Consulte estos pasos para solucionar problemas al cargar un CSV
- [Introducción a la programación](https://help.gograyscale.com/es/articles/7475442-introduccion-a-la-programacion.md): La autoprogramación de Grayscale facilita aún más la inclusión de más entrevistas en su calendario.
- [Programación: Cómo integrar su calendario](https://help.gograyscale.com/es/articles/8345198-programacion-como-integrar-su-calendario.md): Tres sencillos pasos para integrar tu calendario.
- [Programación: Configuración del calendario](https://help.gograyscale.com/es/articles/8349289-programacion-configuracion-del-calendario.md): Configuración e integraciones de tu Calendario
- [Programación: Tipos de eventos](https://help.gograyscale.com/es/articles/8345374-programacion-tipos-de-eventos.md): La autoprogramación de Grayscale facilita aún más la inclusión de más entrevistas en su calendario.
- [Programación: Enviar enlaces de reserva a los candidatos](https://help.gograyscale.com/es/articles/8349528-programacion-enviar-enlaces-de-reserva-a-los-candidatos.md): La autoprogramación de Grayscale facilita aún más la inclusión de más entrevistas en su calendario.
- [Programación: Eventos Programados](https://help.gograyscale.com/es/articles/9077550-programacion-eventos-programados.md): Ver y gestionar los próximos eventos
- [Registro de Evento: Agregar y Reprogramar Asistentes](https://help.gograyscale.com/es/articles/9597054-registro-de-evento-agregar-y-reprogramar-asistentes.md)
- [Introducción a las encuestas](https://help.gograyscale.com/es/articles/6368009-introduccion-a-las-encuestas.md): Preparación de la encuesta.
- [Exportación de datos NPS de Grayscale](https://help.gograyscale.com/es/articles/4274634-exportacion-de-datos-nps-de-grayscale.md): Guía rápida para exportar todos los datos de sus encuestas
- [Todo lo que necesita saber sobre nuestro panel de informes](https://help.gograyscale.com/es/articles/4852440-todo-lo-que-necesita-saber-sobre-nuestro-panel-de-informes.md)

### Grayscale para la Incorporación

- [Presentación del módulo Onboarding✨](https://help.gograyscale.com/es/articles/9424662-presentacion-del-modulo-onboarding.md): Información sobre nuestra integración del módulo de Onboarding de SuccessFactors

### Grayscale para Empleados

- [Presentación de Grayscale para empleados ✨](https://help.gograyscale.com/es/articles/9431852-presentacion-de-grayscale-para-empleados.md): Información sobre nuestra integración del módulo SAP SuccessFactors Employee Central

### Configuración y Notificaciones

- [Configuración de localización](https://help.gograyscale.com/es/articles/9641529-configuracion-de-localizacion.md): Cómo personalizar la interfaz de usuario de Grayscale con tu idioma, formato de fecha y hora preferidos
- [Tengo problemas para iniciar sesión en mi cuenta de Grayscale. ¡Ayuda!](https://help.gograyscale.com/es/articles/4632071-tengo-problemas-para-iniciar-sesion-en-mi-cuenta-de-grayscale-ayuda.md): ¿Tiene problemas para iniciar sesión? Ha venido al lugar adecuado.
- [Activar las notificaciones en Microsoft Edge](https://help.gograyscale.com/es/articles/6973995-activar-las-notificaciones-en-microsoft-edge.md): Guía paso a paso para activar las notificaciones en Microsoft Edge
- [Activar las notificaciones](https://help.gograyscale.com/es/articles/3249406-activar-las-notificaciones.md): Cómo activar las notificaciones por correo electrónico, push, texto y/o de escritorio para que no te pierdas de nada
- [Cómo activar las notificaciones en Google Chrome](https://help.gograyscale.com/es/articles/6953286-como-activar-las-notificaciones-en-google-chrome.md): Guía paso a paso para activar las notificaciones en Google Chrome
- [No recibo correos electrónicos de Grayscale. ¿Qué es lo que pasa?](https://help.gograyscale.com/es/articles/4616407-no-recibo-correos-electronicos-de-grayscale-que-es-lo-que-pasa.md): Si no recibes tus datos de acceso, notificaciones por correo electrónico, etc., lee este artículo.
- [Creación de fragmentos personalizados](https://help.gograyscale.com/es/articles/3314389-creacion-de-fragmentos-personalizados.md): Guarda los enlaces que utilizas con más frecuencia para redactar mensajes aún más rápido.
- [Plantillas compartibles](https://help.gograyscale.com/es/articles/5680741-plantillas-compartibles.md): Compartir plantillas entre su equipo
- [Guardar y reutilizar plantillas](https://help.gograyscale.com/es/articles/3275854-guardar-y-reutilizar-plantillas.md): Todo lo que necesitas saber sobre el uso de plantillas.
- [Disponibilidad y autorespuesta](https://help.gograyscale.com/es/articles/6654092-disponibilidad-y-autorespuesta.md): Notifique automáticamente a los usuarios que no podrá responderles de inmediato.
- [Primeros pasos con el desvío de llamadas](https://help.gograyscale.com/es/articles/8410281-primeros-pasos-con-el-desvio-de-llamadas.md)
- [Desvío de llamadas: Configuración de usuario](https://help.gograyscale.com/es/articles/8538842-desvio-de-llamadas-configuracion-de-usuario.md): Active el desvío de llamadas en su cuenta hoy mismo.
- [Configuración de la organización](https://help.gograyscale.com/es/articles/8520523-configuracion-de-la-organizacion.md): Ajustes sólo para administradores y activación de funciones
- [Desvío de llamadas: Para administradores](https://help.gograyscale.com/es/articles/8544988-desvio-de-llamadas-para-administradores.md): Configuración rápida para activar el desvío de llamadas en su organización
- [¿Cómo añado o desactivo un usuario en mi cuenta?](https://help.gograyscale.com/es/articles/4036585-como-anado-o-desactivo-un-usuario-en-mi-cuenta.md): Cómo añadir/eliminar usuarios en su cuenta

### Inicio de sesión único 

- [Gestión de usuarios SSO](https://help.gograyscale.com/es/articles/6679606-gestion-de-usuarios-sso.md): Cómo gestionar usuarios Grayscale con SSO activado.
- [Inicio de sesión con SSO](https://help.gograyscale.com/es/articles/6695168-inicio-de-sesion-con-sso.md): Si su empresa ha habilitado el inicio de sesión único \(SSO\), ¡conectarse a Grayscale es aún más fácil!
- [Preguntas Frecuentes sobre SSO](https://help.gograyscale.com/es/articles/6658668-preguntas-frecuentes-sobre-sso.md): Preguntas frecuentes sobre el inicio de sesión único
- [Uso de SSO en su dispositivo móvil](https://help.gograyscale.com/es/articles/6654222-uso-de-sso-en-su-dispositivo-movil.md): Cree una aplicación o marcador en su pantalla de inicio para iniciar sesión con la aplicación web de Grayscale.
- [Añadir Grayscale a la pantalla de inicio de tu móvil](https://help.gograyscale.com/es/articles/9145500-anadir-grayscale-a-la-pantalla-de-inicio-de-tu-movil.md): Cree una aplicación o marcador en su pantalla de inicio para iniciar sesión con la aplicación web de Grayscale.
- [Consideraciones sobre la implantación del inicio de sesión único](https://help.gograyscale.com/es/articles/6654195-consideraciones-sobre-la-implantacion-del-inicio-de-sesion-unico.md)

### Videos de entrenamiento

- [Biblioteca de Videos de Entrenamiento Grayscale](https://help.gograyscale.com/es/articles/5859935-biblioteca-de-videos-de-entrenamiento-grayscale.md): ¡Mira estos videos de entrenamiento específicos de características de menos de 2 minutos que te ayudarán a ponerte al día con todo lo que Grayscale ofrece!
- [Videos de entrenamiento de Greenhouse](https://help.gograyscale.com/es/articles/5859957-videos-de-entrenamiento-de-greenhouse.md): ¡Mira los videos para aprender a usar Grayscale en Greenhouse!
- [1.Comenzando con Grayscale en Greenhouse \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5831619-1-comenzando-con-grayscale-en-greenhouse-video-de-entrenamiento.md)
- [2.1-1 Mensajería en Greenhouse \(entrenamiento en video\)](https://help.gograyscale.com/es/articles/5860046-2-1-1-mensajeria-en-greenhouse-entrenamiento-en-video.md)
- [3.Mensajería masiva en Greenhouse \(video de capacitación\)](https://help.gograyscale.com/es/articles/5860060-3-mensajeria-masiva-en-greenhouse-video-de-capacitacion.md): Cómo enviar el mismo mensaje a varios candidatos a la vez
- [4.Automatizaciones en Greenhouse \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5860073-4-automatizaciones-en-greenhouse-video-de-entrenamiento.md): Aprende a automatizar mensajes y hacer que se entreguen a los candidatos en el momento perfecto
- [5.Encuestas e informes en Greenhouse \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5860083-5-encuestas-e-informes-en-greenhouse-video-de-entrenamiento.md)
- [6.Configuraciones y Notificaciones en Greenhouse \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5860107-6-configuraciones-y-notificaciones-en-greenhouse-video-de-entrenamiento.md): Explora las opciones de configuración y notificación de Grayscale
- [7.El Centro de Ayuda en Greenhouse \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5860120-7-el-centro-de-ayuda-en-greenhouse-video-de-entrenamiento.md): Descubre formas de usar nuestro Centro de Ayuda
- [Videos de Formación SAP SuccessFactors](https://help.gograyscale.com/es/articles/8337245-videos-de-formacion-sap-successfactors.md): Vea los vídeos para aprender a utilizar Grayscale en SAP SuccessFactors.
- [1.Comenzando con Grayscale en SAP SuccessFactors \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/8365170-1-comenzando-con-grayscale-en-sap-successfactors-video-de-entrenamiento.md)
- [2.1-1 Mensajería en SAP SuccessFactors \[video de entrenamiento\]](https://help.gograyscale.com/es/articles/8365371-2-1-1-mensajeria-en-sap-successfactors-video-de-entrenamiento.md)
- [3.Mensajería Masiva y Lenguaje de Exclusión Voluntaria en SAP SuccessFactors \(video de capacitación\)](https://help.gograyscale.com/es/articles/8365432-3-mensajeria-masiva-y-lenguaje-de-exclusion-voluntaria-en-sap-successfactors-video-de-capacitacion.md): Cómo enviar el mismo mensaje a varios candidatos a la vez
- [4.Automatizaciones en SAP SuccessFactors \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/8365455-4-automatizaciones-en-sap-successfactors-video-de-entrenamiento.md): Aprenda a automatizar los mensajes y hacer que lleguen a los candidatos en el momento perfecto
- [5.Encuestas y Reportes en SAP SuccessFactors \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/8365464-5-encuestas-y-reportes-en-sap-successfactors-video-de-entrenamiento.md)
- [6. Configuración y Notificaciones en SAP SuccessFactors \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/8365478-6-configuracion-y-notificaciones-en-sap-successfactors-video-de-entrenamiento.md): Explora las opciones de configuración y notificación de Grayscale
- [7.El Centro de Ayuda en SAP SuccessFactors \[video de entrenamiento\]](https://help.gograyscale.com/es/articles/8365489-7-el-centro-de-ayuda-en-sap-successfactors-video-de-entrenamiento.md): Descubra cómo utilizar nuestro Centro de ayuda
- [Videos de entrenamiento de Lever](https://help.gograyscale.com/es/articles/5962123-videos-de-entrenamiento-de-lever.md): ¡Mira los videos para aprender a usar Grayscale en Lever!
- [2.1-1 Mensajería en Lever \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962195-2-1-1-mensajeria-en-lever-video-de-entrenamiento.md)
- [3.Mensajería masiva en Lever \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962202-3-mensajeria-masiva-en-lever-video-de-entrenamiento.md): Cómo enviar el mismo mensaje a varios candidatos a la vez
- [4. Automatizaciones en Lever \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962209-4-automatizaciones-en-lever-video-de-entrenamiento.md): Aprende cómo automatizar mensajes y hacer que se entreguen a los candidatos en el momento perfecto
- [5.Encuestas e informes en Lever \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962210-5-encuestas-e-informes-en-lever-video-de-entrenamiento.md)
- [6.Configuraciones y Notificaciones en Lever \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962212-6-configuraciones-y-notificaciones-en-lever-video-de-entrenamiento.md): Explora las opciones de configuración y notificaciones de Grayscale
- [7.El Centro de Ayuda en Lever \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962225-7-el-centro-de-ayuda-en-lever-video-de-entrenamiento.md): Descubre formas de usar nuestro Centro de Ayuda
- [1.Comenzando con Grayscale en Lever \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962131-1-comenzando-con-grayscale-en-lever-video-de-entrenamiento.md)
- [Videos de entrenamiento de escritorio](https://help.gograyscale.com/es/articles/5962308-videos-de-entrenamiento-de-escritorio.md): ¡Mira los videos para aprender a usar la versión de escritorio de Grayscale!
- [1.Comenzando con la versión de escritorio de Grayscale \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962316-1-comenzando-con-la-version-de-escritorio-de-grayscale-video-de-entrenamiento.md)
- [2.El Talentos en la Versión de Escritorio de Grayscale \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962320-2-el-talentos-en-la-version-de-escritorio-de-grayscale-video-de-entrenamiento.md): Aprende cómo subir candidatos y crear listas
- [3.Tu Bandeja de entrada y mensajes 1-1 en la versión de escritorio de Grayscale \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962322-3-tu-bandeja-de-entrada-y-mensajes-1-1-en-la-version-de-escritorio-de-grayscale-video-de-entrenamiento.md)
- [4.Mensajería Masiva en la Versión de Escritorio \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962334-4-mensajeria-masiva-en-la-version-de-escritorio-video-de-entrenamiento.md): Cómo enviar el mismo mensaje a varios candidatos a la vez
- [6.El Centro de Ayuda en la Versión de Escritorio \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962341-6-el-centro-de-ayuda-en-la-version-de-escritorio-video-de-entrenamiento.md)
- [5.Informes y Configuración en la versión de escritorio de Grayscale \(video de entrenamiento\)](https://help.gograyscale.com/es/articles/5962342-5-informes-y-configuracion-en-la-version-de-escritorio-de-grayscale-video-de-entrenamiento.md): Métricas clave rastreadas en Grayscale y explora Configuraciones y Notificaciones

### Preguntas frecuentes sobre los mensajes de texto en Grayscale

- [¿Puedo utilizar emojis en mis mensajes Grayscale?](https://help.gograyscale.com/es/articles/5860180-puedo-utilizar-emojis-en-mis-mensajes-grayscale.md)
- [¿Desde qué número se enviará el SMS a los candidatos?](https://help.gograyscale.com/es/articles/5860023-desde-que-numero-se-enviara-el-sms-a-los-candidatos.md)
- [¿Cómo funcionan las zonas horarias en Interview Reminders?](https://help.gograyscale.com/es/articles/5746009-como-funcionan-las-zonas-horarias-en-interview-reminders.md)
- [¿Qué hace "seguir" una conversación?](https://help.gograyscale.com/es/articles/3753514-que-hace-seguir-una-conversacion.md): Más información sobre la función "Seguir" de Grayscale
- [¿Es necesario que los candidatos se registren antes de que pueda enviarles un mensaje de texto?](https://help.gograyscale.com/es/articles/3353709-es-necesario-que-los-candidatos-se-registren-antes-de-que-pueda-enviarles-un-mensaje-de-texto.md)
- [¿Necesitan los candidatos una forma de optar por no recibir mis mensajes?](https://help.gograyscale.com/es/articles/3353743-necesitan-los-candidatos-una-forma-de-optar-por-no-recibir-mis-mensajes.md)
- [¿Tengo que preocuparme de que mis mensajes se marquen como spam?](https://help.gograyscale.com/es/articles/3353752-tengo-que-preocuparme-de-que-mis-mensajes-se-marquen-como-spam.md)
- [¿Cómo se bloquea el SPAM o las conversaciones inapropiadas?](https://help.gograyscale.com/es/articles/3812607-como-se-bloquea-el-spam-o-las-conversaciones-inapropiadas.md)
- [¿Cuál es el límite de caracteres en los mensajes de texto?](https://help.gograyscale.com/es/articles/3196852-cual-es-el-limite-de-caracteres-en-los-mensajes-de-texto.md): Cuando se trata de enviar mensajes de texto, cuanto más cortos, mejor.Pero esto es lo que se puede hacer con Grayscale.
- [¿Cómo debo formatear los números internacionales?](https://help.gograyscale.com/es/articles/3482650-como-debo-formatear-los-numeros-internacionales.md): Si quieres subir candidatos con números internacionales, comprueba esto primero.
- [¿Cómo descargo la aplicación móvil?](https://help.gograyscale.com/es/articles/3782814-como-descargo-la-aplicacion-movil.md): Descargue nuestra aplicación móvil para mantener conversaciones sobre la marcha.

### Seguridad y Privacidad

- [Política de Mensajería Grayscale](https://help.gograyscale.com/es/articles/7904176-politica-de-mensajeria-grayscale.md)